Ratings based on 197 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Staff is terrific! This is a beautiful old inn located in the heart of Newport.
by A verified traveler
Posted 12 Dec 2024
Beautiful property with very personable and helpful staff. This was our second stay and we plan to have another in the spring
by A verified traveler
Posted 29 Oct 2024
Great hosts, great place. Will stay there again
Comment from Hotel Management
8 Dec 2024 by Guest Services Team, Hotel Management
Dear Andy,We are looking forward to seeing you again soon!
by A verified traveler
Posted 24 Oct 2024
The property was amazing and the staff was wonderful. We will definitely be back.
Naz and Loretta
Comment from Hotel Management
8 Dec 2024 by Guest Services, Hotel Management
Dear Naz and Loretta,We are so happy to hear that you enjoyed your stay! We are looking forward to seeing you again!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Guest Services Team, Hotel Management
Thank you for your review! We are looking forward to seeing you again!
by A verified traveler
Posted 16 Oct 2024
What a great place. The staff were great ,Tobie was fantastic (thank you for strawberries) the food was very good Very historic thank you for making our stay the best
Comment from Hotel Management
19 Oct 2024 by Guest Services Team, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with us. Tobie will be especially happy to know she made a positive impact on your stay (and we're glad you enjoyed the strawberries!).
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Guest Services Team, Hotel Management
Thank you for your review! We are looking forward to seeing you again!
by A verified traveler
Posted 13 Oct 2024
I had booked the room for my friend & I, because we were staying in Newport for one night, to watch her daughter’s college field hockey game vs. Salve Regina the next day. Unfortunately, the night before, she called sobbing to tell me that her elderly mother had taken a serious turn for the worse. She was most likely not going to make it through the weekend. They were bringing in hospice & she would not be leaving her side.
After comforting her & offering to do whatever I could to help, I immediately canceled my airline ticket (got the credit for future travel), cancelled our dinner reservation, and then reached out to Expedia, to see if there was anything I could do to get the thousand dollars back on the room that I had booked. Expedia reached out to the hotel and explained the situation, but the hotel was unwilling to give me any kind of refund. I just felt like, it so rarely happens that people have an emergency like this…and I felt that the hotel could have, at the very MINIMUM, refunded a portion of the charges??? Or perhaps they could’ve reached out to me, so that we could’ve talked, and they could’ve understood that this was a REAL family emergency, etc. etc.? Anyway, I just felt like it was very insensitive not to consider the circumstances of the situation.
Comment from Hotel Management
14 Oct 2024 by Guest Services Team, Hotel Management
Dear Trudy,Thank you for reaching out and sharing the details of your situation. I truly sympathize with the difficult circumstances you and your friend have faced.Regarding your booking, since it was made through Expedia, any decision regarding a refund or compensation would need to come from Expedia, as they manage the booking and payment process. If they choose to offer a refund or credit, they will be the ones to process it.Please feel free to reach out to them again to discuss the matter further, and we will, of course, cooperate with them as needed.Wishing you and your friend all the best during this challenging time.
by A verified traveler from West Palm Beach
Posted 12 Oct 2024
Wouldn’t stay anywhere else on our visit. Amazing fresh cooked breakfast great afternoon tea beautiful property walking distance to all the action yet quiet
Comment from Hotel Management
14 Oct 2024 by Guest Services Team, Hotel Management
Dear Marion,Thank you so much for your kind words! We can’t wait to welcome you back on your next visit to Newport!
by A verified traveler
Posted 5 Oct 2024
Generally a good experience.
Comment from Hotel Management
23 Oct 2024 by Guest Services Team, Hotel Management
Thank you for your review! We are looking forward to seeing you again!
