Ratings based on 281 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dyanna,Thank you for sharing your review of your recent stay at our property. It is our goal to make sure every guest is happy with their stay. We are glad we could accommodate you and that you were pleased with your stay. We hope to welcome you again soon.Glenda CabeGeneral Manager
by A verified traveler
Posted 4 Nov 2024
It was a great stay hate they didn't have an indoor pool and the staff was friendly, the room was clean, and the breakfast was a lil better then the continental breakfast. Overall will stay here again and it's surrounded by great restaurants and shopping
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Shun,Thank you for taking the time to share about your experience and review your recent stay at Springhill Suites, Newnan.I apologize that we did not have a pool open for you to enjoy. Thank you so much for the staff shout out.We hope to see you again soon.Glenda CabeGeneral Manager
by A verified traveler
Posted 18 Oct 2024
The staff is exceptional!
Comment from Hotel Management
21 Oct 2024 by Glenda, Hotel Management
Ms. Mary,I am glad you enjoyed your stay. Thank you so much for the staff shout out!I think I have an amazing team.Glenda CabeGeneral Manager
by A verified traveler
Renovation duties
Posted 15 Aug 2024 on HotelsVery up to date rooms . Hotel is nice . The room did not have hot water twice that I showered for a one night stay.
Comment from Hotel Management
20 Aug 2024 by Glenda Cabe, GM, Hotel Management
I sincerely apologize about the water issue. Our renovations are almost completely finished. However, we had a couple showers that needed repair and in order to repair, we had to shut off the water. The water had been turned back on later in the day. However, we have 3 huge water tanks that have to fill and then heat to the set temperature. Again, I sincerely apologize, and with renovation ending, I hope you choose to stay with us again when your travel brings you to the area.Glenda CabeGeneral Manager
by A verified traveler
Posted 13 Aug 2024 on Hotels
The room was clean and updated. Though the room was updated it was damp and developed a mildew smell. I spoke with the hotel staff about the mildew like smell and my room was moved. By the end of the day on night 3 that room had developed a mildew smell. I also noticed the towels I hung up to dry were not drying. I spoke to the woman at check out about the rooms needing dehumidifiers and was told they are in the rooms but not on? It would have been nice for the other hotel staff to know how to access and turn on the dehumidifier it would have made my stay much better.
Comment from Hotel Management
20 Aug 2024 by Glenda Cabe, GM, Hotel Management
I sincerely apologize about the issues you encountered. I have spoken with the maintenance team about the dehumidifiers in the room and the need for them to be on.I am hoping to have this issue cleared up immediately. With that being said, I hope you choose to stay with us again, when you travel brings you to the area.Glenda CabeGeneral Manager
by A verified traveler
Posted 20 Jul 2024
Enjoyed stay.
High quality shampoo body wash and conditioner in the shower.
Comment from Hotel Management
20 Aug 2024 by Glenda Cabe, GM, Hotel Management
We're so glad you enjoyed your stay!!
by A verified traveler
Thank You!
Posted 7 Jul 2024 on HotelsI had a wonderful experience!! Thank you so much!
Comment from Hotel Management
20 Aug 2024 by Glenda Cabe, GM, Hotel Management
We are so glad you had a wonderful experience!!
by A verified traveler
Posted 6 May 2024
hotel was under construction so no pools elevators was messed up had no water in room upon arrival. canceled 2nd night and moved to another hotel
by A verified traveler
Undergoing remodel! I’d wait to stay here. Musty!
Posted 15 Mar 2024 on HotelsIt will be better once the construction is over and remodel is complete. The room was smelly, like musty odor. The carpet was soiled and old. The bathroom did not smell fresh. The food bar in the morning looked decent and the eggs said cage free so I guess they were. Coffee and hot water were cold.
by A verified traveler
Posted 2 Mar 2024