Ratings based on 145 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not handicap friendly
Posted 28 Jun 2024 on HotelsVery poor service at the front desk would not give me a handicap room because I had a service dog. I had to call corporate headquarters and complain couple hours later they had a room for me which they had all along but they refused to give me because I had a service dog
Comment from Hotel Management
29 Jun 2024 by Manager, Hotel Management
Hello eric,We always aim to accommodate our guests' needs. Rest assured, your feedback has been noted for further improvements in our service protocols to avoid any inconvenience in the future.
by A verified traveler
Posted 27 Jun 2024
Dry clean
Comment from Hotel Management
28 Jun 2024 by Manager, Hotel Management
Hello Marvin,We appreciate your feedback regarding the dry cleaning service, and we will share your comments with our team for improvement. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler from CLAYTON
Posted 24 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Manager, Hotel Management
Hello William,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. Looking forward to welcoming you back soon!
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello LaShonda, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback so we can address it accordingly. We strive to provide exceptional experiences for all our guests.
by A verified traveler
Messed up Tv Again!!!!!!!
Posted 13 Jun 2024 on HotelsThis is the 3rd time the Tv was not working like it should the young lady shes always on site alone she came and rebooted it as soon as i called her when i walked into the room. The bathroom smelled like Pee & the floors are never swept or mopped. Someone was in the parking lot at 8 am blasting music from their car so this stay was horrible. It won't let me upload the pictures
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Dear Guest,We appreciate the feedback regarding your recent stay. Rest assured we will address your concerns with our team for improvement. For any further assistance or feedback, please contact our management directly.
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Lynn,We appreciate you choosing our hotel for your stay and hope you had a comfortable visit. Please don't hesitate to contact us directly with any feedback so we can further improve our services.
by A verified traveler
Posted 3 Jun 2024 on Hotels
Relaxing, clean, comfortable
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Mercedes,We are pleased to learn that you found your stay relaxing, clean, and comfortable. Your comfort is our top priority, and we appreciate your feedback. If you have any further comments or concerns, please do not hesitate to reach out to our management team for assistance. Thank you for choosing to stay with us.
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Andre,We are thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another exceptional experience.
by A verified traveler
Posted 27 May 2024
Nice Hotel & staff!!!
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Glen,We are delighted to hear that you enjoyed your time with us and that our staff provided excellent service. Your feedback is greatly appreciated as we strive to ensure all our guests have a pleasant experience during their stay at our hotel. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
A good place to restt
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Ronald,We appreciate your feedback on your stay with us. Ensuring guest comfort is our priority, and we are glad you found our hotel to be a good place to rest. We hope to welcome you back for another relaxing stay in the future.
