Ratings based on 12 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
4.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2023
Such a shame that the outside and entrance to this flat is so dirty & grubby. The pile of dumped rubbish outside was not good either. The entrance & stairway is very grubby & smells damp. Needs a good clean & paint. The flat could be lovely if did not smell damp. Also you charge £30 extra for cleaning?? We had to Hoover behind the beds as cobwebs also false nails! We had to Hoover round windows as full of cobwebs & spiders. Could not use any units in bedroom as full up with bedding &/or were dirty. All need to be wiped clean. Sink in bathroom dirty. Window cills full dust. No bath as advertised. Freezer door not attached. Kettle disgusting. All kitchen drawers need a clean. Windows do not look like they have been cleaned for months. As it’s basement flat your outlook is a brick wall but would be nice if the outside area was cleaned up as you just look out to dirt/leaves/mess. Also note that if more than two people staying there is only one toilet/shower which is in the bedroom.
If cleaned could be a nice place.
by A verified traveler
Did the job
Posted 27 Aug 2023 on HotelsStayed for two nights at The Stratford Apartments. On the good side, it was spacious and had a good size shower. The beds and furniture were all comfortable. On the down side it smelt really quite damp and there were some amazing cobwebs in the bathroom. Great for short stays, location was excellent. It suited our needs but wouldn't like to stay longer.
by A verified traveler
Posted 22 Aug 2023 on Hotels
The apartment is in a great location, close to the town centre and convenient to get to the racecourse. As others have mentioned the outside and lead up to the apartment lets it down which is not much you can do. Unfortunately there had been a water leak and the cupboard with the water tank in opposite was open giving a musty smell which didnt help. The apartment itself was tidy, the bedding all clean and equipped with complimentary tea and toiletries. The bathroom was clean albeit with a few extra spider guests! The bedroom wall had a squahed insect on the wall and a dead fly in it which wasnt great. The cooker had been cleaned but not enough and as result I didnt want to use it and washed all utensils before using.
The beds were comfortable, shame we didnt get much sleep due to noise in the flat above which again can't be helped. We had to reattach curtains to hooks in both lounge and bedroom on arrival.
I would stay again as I thought it was a good location and pretty clean inside but I know my partner didnt feel secure in there and therefore we would probably look elsewhere next time. The company were prompt with emails and instructions.
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Posted 12 Sep 2022 on Hotels
Comment from Hotel Management
30 Oct 2022 by A, Hotel Management
Thanks for your rating
by A verified traveler
A pleasant surprise
Posted 27 Aug 2022 on HotelsThe apartment was clean, comfortable and well-equipped ( even a cafetiere ). Finding that there was a sofa bed was good. The approach along the stairs isn't wonderful, a bit drab and unloved but once in the apartment, all is good. There is some street parking right outside the Stratford and we were lucky and bagged a space, otherwise free parking nearby in other streets.
Comment from Hotel Management
12 Sep 2022 by A, Hotel Management
Thanks for your review. Unfortynatly we do not have control over the area outside.
by A verified traveler
Posted 24 Jul 2022 on Hotels
Comment from Hotel Management
12 Sep 2022 by A, Hotel Management
:)
by A verified traveler
Newmarket apartment
Posted 27 Jan 2022 on HotelsApartment was clean and nice. Had good wifi.
Comment from Hotel Management
9 Mar 2022 by Stratford Apartment, Hotel Management
Good to hear that the apartment was what you needed
by A verified traveler
Posted 28 Sep 2021
by A verified traveler
Great stay!
Posted 3 May 2021 on HotelsGreat stay. Offered an alternate location due to a problem with the original. Very satisfied with my stay. Will book again with this place.
