Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Very nice
Comment from Hotel Management
7 Nov 2024 by Pat Lusink, General Manager, Hotel Management
Thank you Dave. We're happy to know you enjoyed your stay and hope to have the opportunity to welcome back soon.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Miranda Middleton , Hotel Management
Hi Blake, Thank you for your rating, we hope to see you on your next travel to Newmarket.
by A verified traveler
Posted 4 Nov 2024
Pleasant staff and a nice clean room.
Comment from Hotel Management
5 Nov 2024 by Miranda Middleton , Hotel Management
Hi Laura, Thank you for your review, we are please you liked our staff and hotel. Come back soon!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Pat Lusink, General Manager, Hotel Management
We appreciate you taking the time to share your experience and hope to welcome you back for an even better stay in the future.
by A verified traveler
Posted 27 Oct 2024
It was the only hotel in this area and the location is perfect.
Comment from Hotel Management
2 Nov 2024 by Pat Lusink, General Manager, Hotel Management
Thank you for the good review. We are glad you appreciated our perfect location.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Pat Lusink, General Manager, Hotel Management
We appreciate you taking the time to share your experience and hope to welcome you back for an even better stay in the future. Safe travels!
by A verified traveler
Posted 21 Oct 2024
Service was good. Wish they had a complimentary breakfast
Comment from Hotel Management
25 Oct 2024 by Pat Lusink, General Manager, Hotel Management
Thank you for your feedback. We appreciate that you would like a complimentary breakfast however the on-site restaurant is independently owned and operated therefore this would be detrimental to their business. Their full-service menu is delicious!
by A verified traveler from Montreal
Posted 20 Oct 2024
Very clean, well located hotel
Comment from Hotel Management
25 Oct 2024 by Pat Lusink, General Manager, Hotel Management
Thanks Brenda for the super feedback. We are thrilled you enjoyed our hotel and its handy location. Please come again soon.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Pat Lusink, General Manager, Hotel Management
Thank you Mike for your perfect rating. We hope you come stay again with us soon.
by A verified traveler
Posted 16 Oct 2024
Convenient location across from Upper Canada Mall. This is an older property but remains well maintained. Helpful front desk staff. Buttery restaurant was extra $ but always good food. Eaten there quite a few times over the years just to enjoy a casual, delicious meal. Friendly service.
Comment from Hotel Management
16 Oct 2024 by Pat Lusink, General Manager, Hotel Management
Thank you Kelly for sharing your feedback. We’re delighted to hear you enjoyed our convenient location across from Upper Canada Mall and appreciated the upkeep of our property. Staff will be pleased to hear that you found them helpful and welcoming. We’ll be sure to pass along your kind words about The Buttery restaurant—it's wonderful to hear that you’ve enjoyed their delicious meals over the years!
