Ratings based on 411 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Highly recommend Pineola. Convenient and very clean with many amenities
Comment from Hotel Management
14 Nov 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Teresa!Thank you so very much for staying with us! We appreciate you and you taking the time to write us such a lovely review. We will pass along your kind comments to the rest of the staff. We hope we have the pleasure of your company the next time you are in our area. Safe travels until then!!
by A verified traveler
Posted 3 Nov 2024
We enjoyed our two night stay. If in the area, would stay here again.
Comment from Hotel Management
3 Nov 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi LaDonna,Thank you so very much for staying with us! We are thrilled that you enjoyed your stay:) We do hope that we have the pleasure of your company the net time you are in the area! Safe travels:)
by A verified traveler
Posted 26 Sep 2024
For the area it was ok there aren't many options. It's about a 2-3 star level hotel.
Comment from Hotel Management
26 Sep 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Jill,Thanks for staying with us! I don't think we have ever gotten a comment like this before, but we appreciate your visit:) We hope that you are able to find accommodations that more suite your needs in the future. Safe travels:)
by A verified traveler
Posted 23 Sep 2024
We really enjoyed this property. It had some real character, the staff was great, there was live music outside on the patio, and there was a bar serving beer and wine. It's not a new motel so it's a little dated. It's well cared for though. I'll definitely be staying here the next time I'm in the area
Comment from Hotel Management
24 Sep 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Richard!Thank you so much for your kind review! We are going to hold you to your promise of staying with us again!! We are a hidden gem and are so glad that you "get" us:) Safe travels until we meet again!!
by A verified traveler
Posted 22 Sep 2024
Loved the taproom and deck! Loved the live music Saturday night
Comment from Hotel Management
23 Sep 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Mary!It was great having you stay with us! We are glad that you enjoyed our live music and taproom:) It sure is fun there, isn't it? We hope to see you again the next time that you need a mountain getaway!
by A verified traveler
Posted 28 Aug 2024
Nice property with lots of common space to hang out. All of the check in was handled electronically. No waiting or delays.
Comment from Hotel Management
30 Aug 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Todd!Thank you for your 5 star review!! We appreciate it and you staying at The Pineola. Our keyless, automated check in process is fairly new for us and we are glad to see that our guests are loving it! We hope that you visit us again soon:) Stay safe until then:)
by A verified traveler
Posted 9 Aug 2024
Staff was very friendly and accommodating.
Comment from Hotel Management
9 Aug 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Timothy!Thank you so very much for staying with us! It's easy to be friendly and accommodating to nice people:) We are thrilled that you enjoyed your stay and we look forward to hosting you again in the future!
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Theresa,Thanks for staying with us! We sincerely appreciate you and hope to see you again in the future. We wish you safe travels home:)
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Michelle,Thank you so much for staying with us and giving us such an excellent review! We are thrilled that you enjoyed your stay and we hope that we have the pleasure of your company the next time you are in our area:)
by A verified traveler
Posted 5 Aug 2024
The Pineola was convenient. The people in the room above me were very noisy throughout the night, moving furniture around.
Comment from Hotel Management
5 Aug 2024 by Karen - Online Guest Relations, The Pineola, Hotel Management
Hi Christine,Thank you so very much for staying with us:) We are sorry that the guests above you were making noise. If you would have let us know that you were being disturbed, we would have happily spoken to them.
