Ratings based on 174 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Grandkids had a good time
by A verified traveler
Posted 21 Nov 2024
The sheets weren’t changed!
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Our check in was handled great, friendly and fast. And the concert was Awesome. The rest of the place very lacking. The bar first off, the drinks were over priced for the lack of alcohol in them. And I can state that with a fact because we did not get to have lunch so after one drink at least two I should have had a buzz and did not. My husb mentioned this to the bartender and the little girl just looked at him like a zombie and made no comment one way or the other and idk if she was new or not but did not know how to make anything. Very poor service there. And then after the concert we went to the Flatwater bar and grill to grab some dinner. We walked in the front door and again, the hostess and another person there just looked at us like 'what do you want'. Ah, to be seated??? My husb said never mind we'll go sit at the bar. The bartender there a girl was very friendly however, the guy helping her was not and neither had any comment when our food came out and we expressed that not only was it not hot it was just barely warm. She just chuckled when I said the fries were cold. I mean what is going on here, this place needs to send all their people to a customer service school or something. So needless to say we didn't even see a need to waste anymore money there so we got up and went and had breakfast someplace else on our way back home. Not sure if we'll ever be going back again either.
by A verified traveler
Posted 16 Nov 2024
Liked the family room having two bathrooms and two rooms was excellent
by A verified traveler
Posted 14 Nov 2024
Great place to stay!!
by A verified traveler
Posted 13 Nov 2024
I like that they have good options for breakfast. I personally didn’t see the waterpark, but seemed fun. Wouldn’t mind booking again to take our children to enjoy it!
by A verified traveler from Bridgeton
Posted 12 Nov 2024
This was a pleasant surprise for us when we first walked into our room. It was soo much bigger than anticipated and the price couldn't be beat. Breakfast was always good, hot and free!
The casino was alright, never that crowded when I went, just way too many slots and not enough table games.
The only negative thing was the smell of smoke in the casino that was supposed to be smoke free.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
