Ratings based on 967 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
We had a great stay.
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Alexandra, thank you for your feedback! We're so glad to hear that you had a great stay. We hope to welcome you back again soon!Best Regards,Lexen HotelCustomer Care Team
by A verified traveler from Hacienda Heights
Posted 15 Nov 2024
Good place for stay
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Charith, thank you for your kind words! We're delighted to hear you enjoyed your stay and found our property a good place to stay. We hope to welcome you back soon for another pleasant visit!Best Regards,Lexen HotelCustomer Care Team
by A verified traveler from Wylie
Posted 14 Nov 2024
Very nice room and friendly staff
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Michael, thank you for your kind feedback! We're so glad to hear that you enjoyed the room and found our staff friendly. We look forward to welcoming you back for another wonderful stay!Best Regards,Lexen HotelCustomer Care Team
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Customer Care Team, Hotel Management
Dear Ryan, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Best Regards,Lexen HotelCustomer Care Team
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 3 Nov 2024
First time stay very convenient location for Old Town
Comment from Hotel Management
4 Nov 2024 by Customer Care Team, Hotel Management
Dear William, thank you for your feedback! We're delighted to hear that you enjoyed your first stay with us and found our location convenient for exploring Old Town. We strive to make every visit memorable, and we hope to welcome you back soon for another wonderful experience!Best Regards,Lexen HotelCustomer Care Team
by A verified traveler
Posted 29 Oct 2024
Excellent!
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Dear CHARLES, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Lexen HotelCustomer Care Team
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Dear Abigail, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Lexen HotelCustomer Care Team
by A verified traveler
Posted 28 Oct 2024
Enjoyed staying there and would stay again
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Dear David, thank you for your kind words! We’re thrilled to hear that you enjoyed your stay with us and would consider returning. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!Best Regards,Lexen HotelCustomer Care Team
by A verified traveler
Posted 26 Oct 2024
Great service
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Dear Guadalupe, thank you for your wonderful feedback! We're thrilled to hear that you experienced great service during your stay. Our team strives to provide the best for our guests, and your kind words are greatly appreciated. We look forward to welcoming you back soon!Best Regards,Lexen HotelCustomer Care Team
