Ratings based on 963 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Jan 2025
Stayed a few times now. Easy to get to and friendly staff. Great pool as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2024
2 out of 5
by A verified traveler

Posted 29 Dec 2024
Room was cold. Bar area was dirty with a lots of stacked glasses etc even though it wasn’t busy. Morning breakfast was poor: scrambled eggs were obviously microwaved! Lots of areas requiring re stocking. Lots of tables still dirty from previous guests, stacks of dirty plates etc lying around. Trying for the modern contemporary look but failing in the basic areas. Didn’t use pool or gym so can’t comment.
3 out of 5
by A verified traveler

Posted 28 Dec 2024
Room was great. Restaurant let's it down. Took 3 attempts to get my food, breakfast was also a let down with weird Spanish bacon and roast potatoe slices, what happened to the British fry up?
5 out of 5
by A verified traveler from Dunedin

Posted 18 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Jason Dalus, General Manager. , Hotel Management
Thank you for your 5 star rating, we hope to welcome you back to the hotel again soon.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Jason Dalus, General Manager. , Hotel Management
Thank you for your 5 star rating, I hope to welcome you back to the hotel again soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2024
1 out of 5
by A verified traveler

Posted 30 Nov 2024
Toilets not clean in room at check in. Room had not been covered in long time.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
I enjoyed the stay but was very very disappointed at having a room above the gym as was woken at 8am on a Sunday morning with very very loud booming music coming from a fitness class. This was unacceptable and spoiled my stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024