Ratings based on 113 Verified Reviews

3.2 out of 5
79% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Birmingham

This traveler left a rating score only Posted 20 Sep 2024
4 out of 5
by A verified traveler

Isolated location but enjoyable stay.

Posted 19 Jul 2024 on Hotels
The hotel is in an isolated place but there is a sister pub/hotel nearby and many buses into town. The Metrocentre is nearby (a disappointment) and the Rowers has funky old fashioned ship-related decor with wooden panels and antiquated-style bathroom furnishings. The only drawback are the doors to each room which need to be pulled hard to close.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Return trip to Newcastle

Posted 16 Jun 2024 on Hotels
14 June 2night stay greeted by hoist room clean parking good bed excellent hot water but slow to fill bath would have liked a bigger tv but only watched it a couple of hours over the stay met MR CASH at the second pub just a few minutes walk from our hotel made us extremely welcome good beer the customers showed us we’re to get bus into Newcastle big question would I stay hear again YES Would I recommend it. YES
5 out of 5
by A verified traveler

Posted 10 Jun 2024
I didn’t stay there so I want a full refund
3 out of 5
by A verified traveler from Coventry

Posted 5 Jun 2024
Good price. Not the cleanest.
2 out of 5
by A verified traveler

Posted 31 May 2024 on Hotels
Couldn't even get in the hotel, all locked up, looks derelict, ended up staying in another hotel down the road
5 out of 5
by A verified traveler

Posted 26 May 2024
I love the hotel, but it's clearly seen better days. On the other hand, it's also seen worse days, and management seems willing to make a go of it. I hope they succeed, as the property has wide staircases, large rooms and a large ensuite bathroom for our room. Location isn't great, but we enjoyed being able to walk to the Metro Centre for many dining options, including Ikea!
3 out of 5
by A verified traveler

Posted 23 May 2024
Clean and warm and everything worked but needs a some sort of update/refurb.
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