Ratings based on 975 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Great property - convenient to airport
by A verified traveler
Posted 12 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Phil Holmes, General Manger, Hotel Management
Thanks for the brilliant review, we look forward to seeing you again soon!
by A verified traveler
Posted 4 Jan 2025
Very satisfied with everything
Comment from Hotel Management
6 Jan 2025 by Phil Holmes, General Manger, Hotel Management
Thank you for the perfect review, we look forwarding to seeing you again sometime soon!
by A verified traveler
Posted 2 Jan 2025
The bedroom itself was immaculate, and the communal space/lobby also looked freshly decorated, and well set up to entertain families.
Comment from Hotel Management
5 Jan 2025 by Phil Holmes (General Manager), Hotel Management
Thanks for the fantastic review! I will share your comments with the rest of the team who will no doubt also be delighted. We hope you'll think of us when booking your next Newcastle bound visit.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Phil Holmes (General Manager), Hotel Management
We're sorry to see that your recent stay with us didn't quite meet expectation. We'd love to hear more feedback on how we could improve and hopefully provide you with a better stay on your next visit.
by A verified traveler
Posted 29 Dec 2024
Great value for a lovely hotel with ample parking, easy road access and close to the metro.
Comment from Hotel Management
3 Jan 2025 by Phil (General Manager), Hotel Management
Thank you for your positive feedback. We're pleased to hear you had a great experience and appreciated the location. We hope to welcome you back again soon!
by A verified traveler
Posted 24 Dec 2024
We stayed here one weekend when we wanted a night away, this hotel was lovely and had great parking, it was in a good area with shops nearby, we got a taxi into town which was only £10 however on the way back it was more at rush hour on a sat night. In a quieter area if you don’t want to be right in the middle of town. Great spacious rooms room.
Comment from Hotel Management
26 Dec 2024 by Phil Holmes (General Manager), Hotel Management
Thanks for the amazing review! It's always brilliant to hear such positive feedback. We hope you'll come back again soon.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Phil Holmes, General Manger, Hotel Management
Thanks for the fantastic review, glad you had a great stay!
by A verified traveler
Posted 13 Dec 2024
Great location for the airport
Comment from Hotel Management
14 Dec 2024 by Phil Holmes, General Manger, Hotel Management
Thank you for your kind review, we hope to see you again soon!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Phil Holmes, General Manger, Hotel Management
Many thanks for the fantastic review, we hope to welcome you back again soon
