Ratings based on 134 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Mixed bag
Posted 26 Jul 2024 on HotelsBeautiful building & facilities - service and hygiene doesn't match the building.
by A verified traveler
Beautiful and comfortable country house hotel
Posted 22 Jul 2024 on HotelsOur stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
by A verified traveler
Excellent.
Posted 21 Jul 2024 on HotelsAmazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Just excellent all round!
Posted 23 Jun 2024 on HotelsWe were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
by A verified traveler
Posted 20 Jun 2024
Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Nice place to relax
Posted 12 Apr 2024 on HotelsEverything went well