Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Never again
Posted 4 Oct 2021 on HotelsDisgusting
by A verified traveler
Posted 29 Sep 2021 on Hotels
by A verified traveler
Good
Posted 25 Sep 2021 on HotelsIt was okay I think you need more electricity sockets in the room
by A verified traveler
Hassle free overnight stay
Posted 18 Sep 2021 on HotelsJust on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm.
Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay.
Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
by A verified traveler
Posted 2 Sep 2021
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
by A verified traveler
Posted 3 Aug 2021 on Hotels
by A verified traveler
Embassy Hotel Gateshead
Posted 30 Jul 2021 on HotelsGreat value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Comment from Hotel Management
2 Aug 2021 by Mandy , Hotel Management
Thank you Ralph for your lovely review, we are pleased you had a comfortable visit and we hope to see you next time you are visiting the area.
Kind regards Mandy - General Manager
by A verified traveler
Great stay, perfect location.
Posted 22 Jul 2021 on HotelsGreat stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Comment from Hotel Management
22 Jul 2021 by Mandy , Hotel Management
Thank you for taking the time to leave us a review and for your comments. We do appreciate it and will pass your comments onto the team who do their best to make sure all our guests stay are as comfortable as possible. The pub next door is great and all our guest enjoy their visit to them. We hope you come back and stay with us again soon.
Kind regards Mandy - General Manager
by A verified traveler
Adequate
Posted 22 Jul 2021 on HotelsIt was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Comment from Hotel Management
22 Jul 2021 by Mandy , Hotel Management
Thank you for your recent review, we do appreciate your feedback and we apologise if the stay did not quite meet your expectations. We will look into your comments re the extra bed so thank you for your information and we would have happily looked for a fan to assist in trying to cool the room down.
Thank you for the kind comments re the team and we will let them all know.
We hope you come back and visit again soon.
Kind regards Mandy - General manager
by A verified traveler
Great hotel
Posted 12 Jul 2021 on HotelsVery nice hotel. Comfortable and not too far frm newcastle city centre
Comment from Hotel Management
13 Jul 2021 by Mandy , Hotel Management
Good evening Daniel
Thank you for your lovely recent review, we do appreciate you taking the time. We are happy you had a comfortable stay and were near to all you needed to be and we look forward to having you come back and visit us again soon.
Kind regards Mandy - General Manager
