Ratings based on 274 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Good
Comment from Hotel Management
10 Dec 2024 by Front Desk Supervisor, Hotel Management
Dear Tristian. Thank you for choosing Delta Hotels by Marriott Gateshead. Thank you for feedback, we hope to see you again soon. Kind regards, Kristina
by A verified traveler
Posted 1 Dec 2024
Delta at metro is one of our favourites to stay when visiting the area. Staff are so friendly polite and nothing is a bother to them. The facilities are great and accessible. Clean, tidy abs modern. Always leave feeling relaxed. Thanks again delta. We will be back soon!
Comment from Hotel Management
2 Dec 2024 by Front Desk., Hotel Management
Dear Martin, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards, Lauren Guest Experience Expert.
by A verified traveler
Posted 24 Nov 2024
Nice comfortable stay, easy walk to metrocentre
Comment from Hotel Management
24 Nov 2024 by Wiktoria Guest Experience Expert , Hotel Management
Dear Valued Guest,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards,
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Room spacious and although bathroom was very clean and well stocked, the bedroom area could have been dusted over a bit better
Comment from Hotel Management
21 Nov 2024 by Front Desk, Hotel Management
Dear Carole Ann, Thank you for taking the time to provide feedback on your stay with us. All feedback is important and always taken on board. I'm glad to hear you enjoyed your stay with us. I will pass on to our housekeeping department about the issue that occurred during your stay. Once again thank you for taking the time to provide feedback on your recent visit. Kind regards,Lorna, Guest Experience Expert
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Very nice
Comment from Hotel Management
2 Dec 2024 by Front Desk., Hotel Management
Thank you for your response.
by A verified traveler
Posted 8 Nov 2024
Average
Comment from Hotel Management
9 Nov 2024 by Kristina Front Desk Supervisor, Hotel Management
Dear Tommy, Thank you for taking the time to provide feedback on your stay with us, all feedback in important to us and is always taken on board. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations.Kind Regards,
by A verified traveler
Posted 5 Nov 2024
Friendly staff, very clean and professional team. Breakfast was amazing, plenty of choice, room facilities are very good.
Comment from Hotel Management
5 Nov 2024 by Front Desk, Hotel Management
Dear Pranavkumar, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us especially our breakfast. We hope to see you again soon.Kind regards, Lorna, Guest Experience Expert
by A verified traveler
Posted 3 Nov 2024
