Ratings based on 973 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
nothing was a problem staff from all departments very professional and extremely friendly and happy to help you any time of the stay
Comment from Hotel Management
4 Nov 2024 by Natalie, Hotel Management
Good afternoon Kevin,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Natalie, Hotel Management
Good afternoon Stephen,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler
Posted 2 Nov 2024
Nice bar, generous happy hour
Comment from Hotel Management
4 Nov 2024 by Natalie, Hotel Management
Good afternoon Norman,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler from Durham
Posted 1 Nov 2024
It served its purpose.posdibly higher priced than it should. Ssturdsy was twice the price of Sundst!@!
Comment from Hotel Management
4 Nov 2024 by Natalie, Hotel Management
Good afternoon Stephen,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler
Posted 31 Oct 2024
Plenty of parking spaces. Rooms basic but acceptable for price. Quiet. Easy access to airport and metro.
Comment from Hotel Management
4 Nov 2024 by Natalie, Hotel Management
Good afternoon Joseph,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler
Posted 30 Oct 2024
Dirty
Comment from Hotel Management
31 Oct 2024 by Natalie, Hotel Management
Good afternoon Julie,Thank you for taking the time to leave us your feedback, i am sorry to hear that your stay was not to standard on this occasion.RegardsNatalie
by A verified traveler from Gymea
Posted 28 Oct 2024
Staff were quite abrupt at reception and bar.On arrival we were not advised that we needed to book for dinner then and when we tried to go to restaurant which was only 1/2 full around 6.15 we were told we would not get in until 7.45pm but we could get food at the bar.Burgers and chips were very average.
Comment from Hotel Management
30 Oct 2024 by Natalie, Hotel Management
Good afternoon Sandra,Thank you for taking the time to leave us your feedback, i am very sorry to hear the reception team did not advise you on our booking system for the restaurant.Our restaurant will only seat so many at a time to allow service to go smoothly as our kitchen services both restaurant and bar, so to a guest it looks empty however this is to allow a stable service for our guests.Kind RegardsNatalie
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Natalie, Hotel Management
Good afternoon Michael,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Natalie, Hotel Management
Good afternoon Ashok,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie
by A verified traveler
Posted 22 Oct 2024
Property a little tired but great value for money a clean and great staff. Very close to airport. Had everything that was needed would stay again
Comment from Hotel Management
24 Oct 2024 by Natalie, Hotel Management
Good morning Rosemary,Thankyou for taking the time to leave us your feedback, with this it helps us improve our services going forward.We do hope that you will come back to us in the near future.RegardsNatalie
