Ratings based on 98 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Oscar Edwards, Hotel Management
Thank you for your kind feedback.The Management Team
by A verified traveler
Posted 30 Oct 2024
Great apartment in great house. Everything was comfortable and clean. It had a little kitchenette which we didn't use but it would have been useful for a longer stay.
I have marked you down 1 star on Communications as I could find the information regarding check out time on the last day and it was hard to find it online, it said 11am in one place and 12 noon another. I had to go to the Holiday Inn checkout next door and ask them in person.
Comment from Hotel Management
1 Nov 2024 by Oscar Edwards, Hotel Management
Thank you for your kind feedback.The Management Team
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Oscar Edwards, Hotel Management
Thank you for your kind feedback.The Management Team
by A verified traveler
Posted 29 Aug 2024
The check-in process was confusing as I didn’t know I had to go to the Holiday Inn. Maybe that’s on me as the information could’ve been in an email. However, James at the Holiday Inn got me checked in quickly and was very kind in the process. The apartment suited our needs and we enjoyed our stay. The only thing I can recommend is a fresh coat of paint and some other minor decor changes to spruce the place up a bit.
Comment from Hotel Management
31 Aug 2024 by Management Team, Hotel Management
Thank you for your kind and honest feedback
by A verified traveler
Posted 30 Jul 2024
Was very easy and simple to do would definitely stay again
Comment from Hotel Management
8 Sep 2024 by Oscar Edwards, Hotel Management
Thank you for your kind feedback.The Management Team
by A verified traveler
Posted 8 Jul 2024
Good location , nice interiors and spacious appartment . However was offensive smell which think due to drains and reported to reception on checkout
Comment from Hotel Management
8 Sep 2024 by Oscar Edwards, Hotel Management
Thank you for your kind and honest feedback.The Management Team
by A verified traveler
Sleepless night in decrepit appartment
Posted 5 Jul 2024 on HotelsFilthy apartment, worn down, windows stuck shut and no air conditioning, no bed made up for one of our guests. Staff were really nice and helpful but ultimately the property needs renovating and cleaning. Hairs in the bathroom, sick stains on the bed and roasting hot so no-one slept. Awful night.
by A verified traveler
Posted 1 Jul 2024 on Hotels
by A verified traveler
Wonderful
Posted 1 Jun 2024 on HotelsIt was great. Stayed while passing through, so we were only there one night. Close to food. I can’t remember what we did nearby, but it seemed like a nice place to stay for a couple of days. We were heading from Scotland to London though, so no time for a stop. Only thing we found was that there was no oven. Slightly inconvenient since we bought pizzas to cook. Just saved them for the next place. Oh, we did go to the beach by the castle. That was nice. It was late, so the castle was closed, but we pretty much had the beach to ourselves. It was too cold to get in the water, but it was still so fun!
by A verified traveler
Family weekend
Posted 4 May 2024 on HotelsVery helpful and friendly staff who were always willing to help and advise on the locality. The apartment was very clean and well thought out and supplied for visitors.
