Ratings based on 104 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
Receptionist rudeness -unpleasant jokes.
The apartment look lake it haven’t been cleaned.
We had to wait 2 hours before we have been offered an other apartment.
Comment from Hotel Management
22 Jul 2024 by Manager, Hotel Management
Thank you for your false review. You was declined entry due to policies broken and never when to a room. Review reported to authorities with your contact details for making false allegations.Kind regards
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Manager, Hotel Management
Thank you for your rating and glad you had a good stay Kind regards Lymedale Team
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Thank you for your rating and glad you had a good stay. Hope to welcome you again in the future. Kind regards Lymedale Team
by A verified traveler
Posted 25 Mar 2024
Really pleasant, helpful staff.
Comment from Hotel Management
25 Mar 2024 by Manager, Hotel Management
Thank you for your lovely review and hope to welcome you again in the future. Kind regards Potbank Team
by A verified traveler
Perfect for 3 adults.
Posted 22 Oct 2023 on HotelsReally pleased I picked this place for the 3 of us to stay. It was clean and perfect for us. There is a kitchen with fridge, oven and hob and a kettle if you should need them. The bathroom was clean and the shower worked well. There was ample free parking outside. We were attending a show in Stoke on Trent and it was just under £10 for a taxi to the theatre. Would recommend this place to anyone needing a clean and comfortable place to stay.
Comment from Hotel Management
23 Oct 2023 by Manager, Hotel Management
Thank you for your lovely review and we are glad you found everything to your liking. Hope to be able to welcome you all again in the futureKind regards Lymedale Team
by A verified traveler
Posted 25 Aug 2023
Was a nice stay
Comment from Hotel Management
5 Sep 2023 by Manager, Hotel Management
Glad you enjoyed your stay. Hope to welcome you in the future Kind regards Lymedale Team
by A verified traveler from Cincinnati
Posted 29 Jul 2023
It is a kind of base area. Overall it is fine.
Comment from Hotel Management
29 Jul 2023 by manager, Hotel Management
Thank you for your review, much appreciated Kind regards Lymedale Suite
by A verified traveler
Posted 17 Jul 2023 on Hotels
Clean comfortable self catering room.
King size bed.
perfect room
Comment from Hotel Management
17 Jul 2023 by Manager, Hotel Management
Thank you for taking the time to leave a review, much appreciated. Hope to welcome you again in the future Kind regards Lymedale Team
by A verified traveler
Posted 9 Jul 2023
Staff helpful and approachable
Comment from Hotel Management
10 Jul 2023 by Manager, Hotel Management
Thank you for your review. We are happy you had a good stay and hope to welcome you again in the future Kind regards Lymedale Team
by A verified traveler
Posted 25 Jun 2023 on Hotels
The family room is clean and tidy, very spacious but need a little bit maintenance, some doors are old and need repairs.
Quiet environment for staying and sleeping.
Comment from Hotel Management
26 Jun 2023 by Manager, Hotel Management
Thank you for your review and your comments have been taken on board. Glad you have a good stay and hope to welcome you in the futureKind regards Lymedale Team