Newcastle Island hotel rooms a the Best Western

"We had a great stay and the absolutely BEST service in the restaurant on Friday night. I believe the servers name was Saraj? "

"Staff were great and helpful. Very nice to be close to the water. Building was clean and in good condition. "

"Nice large room, comfortable bed."

"Some noise from the main road "

"My son and I had a great time. The staff was all very friendly and helpful. "

"What a property layout! Exceeded expectations. Looked for a deal in the winter, and got one! Loved it!"

"M"

"Staff members were understanding and accommodating to our needs had some issues but had them addressed quickly "

"We booked the end of the year at this resort because the dinner and brunch packages were well advertised and we wanted something special to celebrate our anniversary. The resort was fairly busy but we enjoyed our room which was well appointed and very cozy. The dinner was excellent and made for a special evening. However, the bottomless brunch buffet was a cringe. Serving a buffet one bite at a time on tiny plates defies the rules of a traditional buffet. So I believe the advertised package was quite misleading for anyone who planned their food options step by step. And embarrassing in the same time as we had to struggle with the orders every second bite. My husband literally had 4 pieces of bacon and a poached egg for $80.00 and then the server charged us for the latte just because there was no coffee station and we believed coffee would be included in the menu. Latte or not! The thing is, we didn’t mind the price of the package at all, but we didn’t really experienced all the selections because we got fed up of studying the menu while we were trying to enjoy the breakfast. In the end, we had a good time there and we will definitely come back, but next time I’ll ask more questions ahead of time. "