Ratings based on 248 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
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Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Derek, We appreciate your feedback and regret to hear that your experience didn't meet expectations. Rest assured, we'll address your concerns with our team for future improvements. Thank you for bringing this to our attention and we hope to welcome you back for a better stay.
by A verified traveler
Posted 25 Jun 2024
The hotel was dirty. Just all around dirty. The bed was hard rock. The only positive was the the bathroom was clean and the shower was strong.
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Amanda, We appreciate your feedback on your recent stay with us. It's great to hear you found the bathroom clean and enjoyed a strong shower. We will share your comments with our team for further improvements. Thank you for taking the time to let us know about your experience.
by A verified traveler
Posted 17 Jun 2024
Our room was given to someone else, had to wait approximately 10 minutes for another room.
Comment from Hotel Management
19 Jun 2024 by Manager, Hotel Management
Hello Jason, We apologize for the inconvenience you experienced during check-in. Your feedback is valuable and will be shared with our team for improvement. We hope to have the opportunity to welcome you back for a seamless stay in the future.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Sheila,We're thrilled you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 3 Jun 2024
We had a leak on our room ceiling. The staff was very quick and efficient in helping us into a new room and seeing that the problem was handled..
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Kara, We appreciate your understanding and are pleased to hear our team provided prompt assistance during your stay. Our staff is dedicated to addressing any issues that may arise efficiently. Thank you for acknowledging their efforts in resolving the situation. Your comfort and satisfaction are important to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 3 Jun 2024
Excellent service! Great room!
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Vanessa,We appreciate your positive feedback regarding our service and accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
by A verified traveler from Norman
Posted 1 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Manager, Hotel Management
Hello Todd,We are thrilled to hear that you had a wonderful stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Donald,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 14 May 2024
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Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Lynette, We appreciate your feedback and are sorry to hear about your experience. Your comments are important to us and will be shared with our team for further review. We hope to have the opportunity to welcome you back in the future to demonstrate our commitment to guest satisfaction.
by A verified traveler
Posted 12 May 2024
The only thing I would complain about it the obvious scrapes of paint off the wall. Made it look a little run down. Just needs some patch and paint in areas.
Comment from Hotel Management
15 May 2024 by Manager, Hotel Management
Hello Delina, We appreciate your feedback regarding the paint scrapes on the walls. We continuously strive to maintain our property to high standards and will address this matter with our maintenance team for further evaluation and touch-ups. Thank you for bringing this to our attention.
