Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Same as many other reviews, car parking spaces were very small.
Comment from Hotel Management
29 Nov 2024 by Lou, Hotel Management
Thanks for your review Ken. We do have a large car parking area next to our building, in addition to the parking beneath our building. We hope you will stay with us again.kind regardsLouise - Reservations Supervisor
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Mel., Hotel Management
Hi Tammy, Thank you for a great review, we hope to see you again, Best Regards, Mel - FOM
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Mel., Hotel Management
Hi Jan, Thank you for a 5 star review, we hope to see you again soon, Best Regards, Mel - FOM
by A verified traveler
Posted 13 Nov 2024
Great views from the tiny balcony. The room is quiet but somewhat in need of an update. You certainly pay a premium bit the view. If that’s not important, to you then pick something a bit further away.
Comment from Hotel Management
15 Nov 2024 by Lou, Hotel Management
Thanks for your review Troy. We appreciate your feedback.kind regardsLouise - Reservations Supervisor
by A verified traveler
Posted 10 Nov 2024
The rooms are very clinical - nothing luxurious, meets your basis needs. Rooms were clean and serviced daily. Shower in the bathroom was clean - hot water was sporadic, either boiling or freezing. There is a glass window from the bathroom into the bedroom - while this allows you to see the views from the bathroom it does mean you can’t turn on the bathroom light at night without light streaming into the bedroom.
Nice to have free onsite parking, although indoor parking was full and we had to park outside in the hotel’s external parking (but direct access to reception).
Great location being 100m from Newcastle beach and an easy walk along the promenade to Nobby’s beach and the lighthouse (only open to public on weekends).
Comment from Hotel Management
15 Nov 2024 by Lou, Hotel Management
Thanks for your review Tony. We appreciate your feedback.kind regardsLouise - Reservations Supervisor
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Mel., Hotel Management
Hi Hakan, Thank you for a great review, we hope to see you again soon, Best Regards, Mel - FOM
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Mel., Hotel Management
Hi Neil, Thank you for a 5 star review, we hope to see you again, Best Regards, Mel - FOM
by A verified traveler
Posted 31 Oct 2024
The rooms were clean and comfortable. Views from balcony were spectacular.
Comment from Hotel Management
5 Nov 2024 by Mel., Hotel Management
Hi Robyn ,Thank you for a great review, Best Regards, Mel - FOM
by A verified traveler
Posted 30 Oct 2024
Closeness to the beach
Comment from Hotel Management
5 Nov 2024 by Mel, Hotel Management
Hi Zdravko, Thank you for a great review, Best Regards, Mel - FOM
by A verified traveler
Posted 15 Oct 2024
Thank you for an enjoyable and relaxing stay - so close to the beach with beautiful views.
Comment from Hotel Management
26 Oct 2024 by Lou, Hotel Management
Thanks for the great review Maryanne. We are very fortunate to have such an amazing beach location. We're glad you enjoyed your stay and hope to see you again soon.kind regardsLouise - Reservations Supervisor
