Ratings based on 135 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Very pleasant staff although room could do with an update.
Very quiet and easy to get to.
by A verified traveler
Posted 13 Aug 2024
After reading the previous reviews l was sceptical. However the room was amazingly clean with lovely good quality sheets and towels, the bar area was excellent too very clean and welcoming.
If you want to stay there please ignore the negative views ….. the rooms are dated but clean and if you want the Ritz Hotel I’m afraid you have to pay the price!!!!
It’s excellent value for money!!!
by A verified traveler
Posted 8 Aug 2024
Friendly welcome from helpful staff, easy free parking and nice room with modern private bathroom.
by A verified traveler
Posted 30 Jul 2024
Good pub atmosphere, friendly staff. Room was upstairs, needs full refurbishment and mattress replaced. Stains on walls, stink of sewage in room. Manageable for 1 night but wouldn't stay again. Sadly no food options.
by A verified traveler
Posted 25 Jul 2024
Good all around propety
by A verified traveler
Posted 20 Jul 2024
Excellent place to stay
by A verified traveler
Posted 5 Jul 2024
Comment from Hotel Management
7 Jul 2024 by Manager , Hotel Management
We apologize for your recent experience with us we do try our best to keep our customers happy. we understand the pace needs an uplift as well we do hope you come back in the future.
by A verified traveler
Could do better need to update web.
Posted 18 Jun 2024 on HotelsUnfortunately I was met on arrival with the message that they no longer served breakfast and diner.
I failed to spot the WiFi code in the room.
The shower needs a jolly good clean to remove black mould.
There was no one there this morning to settle up with.
I’ll finish with a positive. The room was tidy the linen clean and crisp and the bed comfortable and it was inexpensive.
Comment from Hotel Management
7 Jul 2024 by Manager , Hotel Management
We apologize for your recent experience with us we do try our best to keep our customers happy. We understand the place needs an uplift, and unfortunately the kitchen has been closed since February, I'm unsure why Expedia did not notify you of this? Again we apologize and hope in the future you revisit once any reservations are completed.
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
7 Jul 2024 by Manager , Hotel Management
Thank you for taking the time to leave us a review we really appreciate it.Kind regards
by A verified traveler
Posted 10 Jun 2024
It was generally good. Sadly, no nearby shopping point. Then, the sore point was not having hot water to bath on the morning of my departure.
But it wasn't totally bad after all.
Many thanks Expedia.
Comment from Hotel Management
7 Jul 2024 by Manager , Hotel Management
We apologize for your recent experience with us we do try our best to keep our customers happy. We understand the place needs an uplift as well we do hope you come back in the future, once any renovations are completed.
