Ratings based on 264 Verified Reviews

3.7 out of 5
80% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Sep 2020 on Hotels
Have stayed here before and it was excellent, stay, food very good. Very different now quite stark due to Covid 19 restrictions and no restaurant working. Breakfast in a paper bag outside your door with rather sad contents. Little ambience sadly.
5 out of 5
by A verified traveler

Would go again, amazing stay.

Posted 22 Sep 2020 on Hotels
We had the best time at this location, beautiful setting and service, staff were so so lovely, we plan to go there again. Absolutely chuffed with our stay.
5 out of 5
by A verified traveler

Safe place

Posted 17 Sep 2020 on Hotels
We felt very safe. We will stay again.
5 out of 5
by A verified traveler from South Wales

Posted 14 Sep 2020
Was apprehensive after seeing some mid range reviews, but we didn’t encounter any issues Rooms were spacious and clean, check in was easy, and locations lovely. Grounds are well kept, and staff very helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Posted 22 Jan 2020
its a shame that the swimming pool was sold off and no use of the jacuzzi, I came here thirteen years ago with my partner, but felt disappointed with lack of spa facilities
5 out of 5
by A verified traveler from Dover, kent

Posted 13 Jan 2020
A stunning building and all staff were excellent and very friendly. Sam at reception even printed off some crosswords for us at our request.
3 out of 5
by A verified traveler

Meh! Average hotel

Posted 23 Dec 2019 on Hotels
Not so amazing. Hotel lacks character or any atmosphere. Originally got a room just above reception which smelt like the open fires they had downstairs, I opened the windows to air the room and when I tried to close the window it fell apart exposing the sharp glass because the frame was so rotten. We were given a new room which was far nicer although much smaller - very pleased though as they had several Christmas parties whilst we were there and the original room would have been very noisy with merry people shouting! Hotel felt quite dated on the whole, the original room we were give (25) was particularly so and seemed quite dirty but new room better. Didn’t eat here and didn’t have any desire to either to be honest. Good location for Oxford and Newbury though. Went to The Red House nearby for dinner which was nice. The hotel have what looks like a lovely pool - and the reason we booked but later discovered that it’s been sold off and you’re not able to use this, the gym is a room which was closed too. On the whole, for the price - I’d say the location was good, free parking too. But wouldn’t stay again. I’d paid the £10-20 extra for a different hotel with an atmosphere, cleaner, up to date with more facilities. Be warned the lane from the road to the hotel is very rough, with plenty of potholes and rubble in the road.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2019 on Hotels
3 out of 5
by A verified traveler

Posted 19 Aug 2019 on Hotels
Staff great, service good, hotel condition very poor, could be an amazing place to stay with some money spent renewing it!