Ratings based on 1,460 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
The staff were so sweet! However, there was a used item in our room. I didn't see it until I moved the sheets. It was so off putting. They gave us a new room, but that was a little crazy to see.
by A verified traveler
Posted 13 Jan 2025
Great see
Comment from Hotel Management
14 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Marie, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 12 Jan 2025
I had a great stay
Comment from Hotel Management
14 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Dr. Gino, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 6 Jan 2025
Nice place to stay
Comment from Hotel Management
6 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Cedric, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 5 Jan 2025
😎👍
Comment from Hotel Management
5 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Daniel, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Naresh Krishnani, Hotel Management
Dear James, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 4 Jan 2025
It was perfect.
Comment from Hotel Management
5 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Aristole, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 4 Jan 2025
I would have given a five star but our stay didn't start off very well. When we arrived at the airport I phoned the hotel (as they suggested) to let them know that my partner and I were waiting at the shuttle bus pickup point at the airport. I was told that a shuttle would arrive in approximately 30-40mins. Two hours later we were still waiting! We went back to the airport terminal were a very kind lady helped us. To cut a long story short, an uber car was finally sent to pick us up from the airport. When we arrived at the hotel the receptionist told us that the uber driver forget to come and pick us up?! Needless to say our first impressions were not very good. The remainder of our stay was pleasant enough. But unfortunately we won't be staying at the Kenilworth, again.
Comment from Hotel Management
4 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Ms Carol, Thank you very much for wonderful rating for our hotel The Kenilworth. We apologize for the shuttle and uber issues. I assure you that it was an isolated case. We are elated to hear that you had a good stay otherwise. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler
Posted 3 Jan 2025
The deadbolt on the door was hard to lock…. I had to lift up on the door pretty hard to get it to lock. The tv screen is also partially distorted. I meant to tell the front desk receptionist on my way out but it slipped my mind.
Comment from Hotel Management
4 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Bradley, Thank you very much for wonderful rating for our hotel The Kenilworth. We appreciate the constructive feedback regarding guest room issues. We are elated to hear that you had a good stay otherwise. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
by A verified traveler from Hillside
Posted 3 Jan 2025
I stay here everytime I travel to NJ. Very convenient to Newark airport. Rooms are comfortable and quiet. Lots of dining options nearby.
Comment from Hotel Management
4 Jan 2025 by Naresh Krishnani, Hotel Management
Dear Judith, Thank you very much for wonderful rating for our hotel The Kenilworth. We are elated to hear that you had a great stay. We look forward to hosting your stay the next time you return. It was our utmost pleasure to serve you. Sincerely!
