Ratings based on 1,592 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler from Port St Lucie
Posted 22 Nov 2024
Very good locations
by A verified traveler
Posted 22 Nov 2024
Cancelled the booking made online with no reason. It was written "check-in at any time" on the Expedia document
by A verified traveler from Phelan
Posted 21 Nov 2024
The elevator was not working properly. The restroom in the gym was not working during my whole stay. gym was limited. Parking was charged even if you were staying in the hotel.
Comment from Hotel Management
22 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to reply to our guest survey. We are saddened by the inconvenience during your stay. We strive to make a memorable experience for our guests and we failed. We hope you allow us another opportunity to better serve you in the future.
by A verified traveler from Garwood
Posted 20 Nov 2024
This hotel is perfect if you need to stay near Newark airport for a night or two.
Comment from Hotel Management
22 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to respond to our guest survey. We value your feedback and appreciate the kind words and high ratings from your stay. Your comments will be shared with our staff and we hope to serve you again in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to reply to our guest survey. We are saddened by the inconvenience during your stay. We strive to make a memorable experience for our guests and we failed. We hope you allow us another opportunity to better serve you in the future.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to reply to our guest survey. We are saddened by the inconvenience during your stay. We strive to make a memorable experience for our guests and we failed. We hope you allow us another opportunity to better serve you in the future.
by A verified traveler
Posted 16 Nov 2024
I wasn’t aware on the amount that was on my bill the first night the lady didn’t explain it well enough the breakfast as well not being complimentary and not exposing it also is a bust ! But I do want to shout out the two gentlemen on the shuttle in the morning David and the Afternoon guy I’m not sure his name starts with A they made our stay amazing on the shuttle I’m big in shouting out because I also work in a hotel so for them 10’stars.
Comment from Hotel Management
22 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to respond to our guest survey. We value your feedback and appreciate the kind words and high ratings from your stay. Your comments will be shared with our staff and we hope to serve you again in the future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to respond to our guest survey. We value your feedback and appreciate the kind words and high ratings from your stay. Your comments will be shared with our staff and we hope to serve you again in the future.
