Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Good
Comment from Hotel Management
22 Nov 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Thank you so much for your feedback Ana Maria! We’re thrilled to hear you had a positive experience overall. We’re always striving to provide the best service possible, so if there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
This place is always my favorite to go to especially for date nights just one little thing the heater for the room on 828 at the Newark one wasn’t working but other than that I love this place great staff and amazing rooms
Comment from Hotel Management
17 Nov 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Juan, thanks for the fantastic review! We’re thrilled to hear you enjoy your date nights with us. We appreciate your feedback about the heater and will look into it. Your kind words about our staff and rooms mean a lot. Hope to see you again soon!
by A verified traveler
Posted 17 Nov 2024
Nice stay
Comment from Hotel Management
17 Nov 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Hi Joanna, we’re thrilled to hear you had a nice stay! Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience. Thank you for your feedback!
by A verified traveler from modesto
Posted 15 Nov 2024
Nice location for food and shopping
Comment from Hotel Management
15 Nov 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Thank you for your kind review Brittany Ann! We're glad you enjoyed our convenient location for food and shopping. We hope to welcome you back soon!
by A verified traveler
Posted 14 Nov 2024
Everything
Comment from Hotel Management
14 Nov 2024 by Scarlet Joy S Peralta-Front Office Manager, Hotel Management
Thank you so much for your kind words Mr./Ms Reyes! We’re thrilled to hear that you had such a wonderful stay and that you felt right at home. It was our pleasure to host you, and we truly appreciate your feedback about the property and our efforts to make your experience special. We’d love to welcome you back anytime—don’t hesitate to reach out whenever you’re ready for another visit. Safe travels until then!"
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Scarlet Joy S Peralta-Front Office Manager, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with us. Your kind words truly mean the world to our team, and we’re grateful for your support. We’re always here to make your experience even better, so don’t hesitate to reach out if there’s anything else we can do for you.
by A verified traveler from aiea
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for staying with us and for the wonderful rating! See you again soon, Kari.
by A verified traveler from San Marino
Posted 4 Nov 2024
They offer FREE HAPPY HOUR M-TH 530PM-7PM
Comment from Hotel Management
4 Nov 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Thanks for the shout-out, Leo! We're thrilled you enjoy our Free Happy Hour. It's a great way for our community to unwind and connect. Hope to see you again soon!
by A verified traveler
Posted 1 Nov 2024
Easy check in and out
Comment from Hotel Management
1 Nov 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Thank you for your positive feedback! We're glad to hear that you found the check-in and check-out process easy. We strive to make every aspect of your stay as smooth as possible. We hope to welcome you back soon!
by A verified traveler
Posted 31 Oct 2024
The staff was exceptionally friendly and helpful. Gigi at the front desk welcomed us with a warm smile and was wonderfully pleasant and attentive. We’ll definitely be returning!
Comment from Hotel Management
31 Oct 2024 by Scarlet Peralta-Front Office Manager, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience during your stay. Gigi is indeed a star, and we’re glad her warm welcome and attentive service made such a positive impression on you. We can’t wait to welcome you back for another stay. If there’s anything special we can do for your next visit, please let us know! Safe travels, Renee.
