Ratings based on 1,211 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Great stay
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Really enjoyed the relaxed, enveloping atmosphere. Really enjoyed our stay
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
Rachel, thank you for staying with us at The Renwick Hotel. We're thrilled you enjoyed your stay and look forward to welcoming you back in the future!
by A verified traveler from Bakersfield
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Lakeisha, thank you for staying with us at The Renwick Hotel. We're thrilled you enjoyed your stay. We're looking forward to welcoming you back.
by A verified traveler
Posted 29 Nov 2024
Easy to get around !
Comment from Hotel Management
30 Nov 2024 by Customer Service, Hotel Management
Abigail, we are thrilled you enjoyed your stay at The Renwick Hotel. Navigating the area with ease is certainly a plus, and we’re glad it added to your experience. We hope to welcome you back soon!
by A verified traveler
Posted 29 Nov 2024
Great staff. Loved the neighboring restaurants for drinks and food. The little deli down the street and the bagel store. All the things.
Comment from Hotel Management
30 Nov 2024 by Customer Service, Hotel Management
Beatrice, we’re delighted you loved your experience at The Renwick Hotel. It's wonderful to know you enjoyed the local culinary scene and found great spots nearby. We look forward to welcoming you back for more memorable experiences.
by A verified traveler
Posted 29 Nov 2024
Upon check in my room window had a huge crack with blue masking tape across the window. Cold are was seeping through. The air and heater was not working properly. The air was finally fixed but when I tried changing rooms the hotel was booked up and I was not compensated. Was not happy with my room situation. When booking a hotel room, I do not expect to have a broken window with tape holding it together.
Comment from Hotel Management
30 Nov 2024 by Customer Service, Hotel Management
Melissa, thank you for sharing your experience. The team is sorry to hear about the issues you encountered in your room. They always aim to provide a comfortable stay for guests and will certainly review the concerns you've raised. The team appreciates your feedback and hopes you will consider staying with them again for a better experience.
by A verified traveler
Posted 28 Nov 2024
Absolutely horrible. I wouldn’t recommend this place to ANYONE. Horrible horrible staff, extremely rude, and VERY dirty. I’ve stayed in lots of hotels all around the country and this is top tier as the worst.
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Gracie, the experience described is certainly concerning. The team is always striving to ensure a higher standard, and it's regrettable to know we missed the mark this time. Your feedback will be considered carefully. Thank you for sharing your thoughts.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Kyle, thank you for sharing your rating. It's wonderful to hear you had a great time at The Renwick Hotel. We look forward to your next visit!
