Ratings based on 993 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Wonderful stay at this hotel! Very central, close to Central Park & right on 5th avenue.
The staff and service was absolutely fantastic! From the moment we arrived until the moment we left, staff was attentive and welcoming! Would definitely stay here again!
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Excellent rooms and service
by A verified traveler from GoldenValley
Posted 17 Sep 2024
by A verified traveler from Northfield
Posted 8 Aug 2024
Go elsewhere until the renovation is complete
by A verified traveler
What a great New York City hotel should be.
Posted 7 Aug 2024 on HotelsFrom the moment we arrived in our car we were warmly greeted. The room was ready (we had asked for early check in) and there was a birthday greeting and cake for my wife. Entirely charming at every turn. And our stay was defined by spot-on service, kindness and competence.
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Posted 18 Jul 2024 on Hotels
Everyone was extremely helpful and friendly. Check in was fast and effecient. Room service lunch was served quickly and was very tasty
by A verified traveler
Posted 17 Jul 2024 on Orbitz
Hotel is under construction, but staff was very accommodating. We ordered room service a couple of times and food was always delicious. The room was very comfortable. Front door staff are amazing!
by A verified traveler
Posted 16 Jul 2024
