Ratings based on 974 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Dec 2024
The staff was so kind and generous with helping us find our way around. JEAN was great!!
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Great property!
3 out of 5
by A verified traveler

Posted 16 Dec 2024
It was clean & nice Lobby. Nothing really special for the price. A bit bigger than the last hotel I was in NY. What I didn't like was there was no coffee or kettle in room. How hard is it to put that in a room? Plus, not very secure, as you could just walk up to your room & didn't need room key to access the elevator. I the morning there was a lady wandering the halls & tried to walk into my room as I was exiting. I feel not needing your key to use the elevator ensures random people off the street can't come up to the room hallways.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Great area and prowprty
4 out of 5
by A verified traveler

Posted 8 Dec 2024
All good except the hallways and lobby were rather cold.
5 out of 5
by A verified traveler

Posted 8 Dec 2024
The front desk girl was lovely, welcoming and a great end to a long day traveling .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2024
5 out of 5
by A verified traveler

Posted 2 Dec 2024
An excellent hotel. Central location and amazing staff. The hotel is centrally located around a plethora of dining, shopping and cocktails options. Every single staff member is excellent!!! Front the front desk staff, house keeping, restaurant and anyone you meet. Extremely helpful, friendly and always willing to help. Love this hotel!
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Unique boutique hotel. Close to restaurants and shopping. This is the second time we stayed there and we love it.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Very nice