Ratings based on 1,065 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The staff was the best part of this hotel stay. They were very friendly and greeted me by first or last name each time I entered or exited the property. The bad part was there was mold on my window sill and the beds were not stable. Every time you would sit or lay down the opposite side would pop up and slam back down
Comment from Hotel Management
21 Nov 2024 by Joseph & the Muse team, Hotel Management
Charles,Thank you for your candid review. I appreciate the honest feedback. While I am happy you enjoyed the staff, I will certainly investigate the issues with you room. We hope to see you back soon!
by A verified traveler
Posted 18 Nov 2024
Location is amazing!
Comment from Hotel Management
19 Nov 2024 by Cristian, Hotel Management
Thank you for your feedback and staying with us!
by A verified traveler
Posted 18 Nov 2024
Staff was great, very clean rooms. Close to everything.
Comment from Hotel Management
19 Nov 2024 by Cristian, Hotel Management
Thank you for your feedback and staying with us!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Cristian, Hotel Management
Thank you for your feedback and staying with us!
by A verified traveler from Fort Worth
Posted 15 Nov 2024
good restaurants on same
block ns way from the Times Square bustle.
Comment from Hotel Management
16 Nov 2024 by The Muse hotel team, Hotel Management
Thank you for your review! We hope to see you again soon :)
by A verified traveler
Posted 14 Nov 2024
Very nice place to stay
Comment from Hotel Management
14 Nov 2024 by Joseph & the Muse team, Hotel Management
Thank you for your review! We hope to see you back soon :)
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by The Muse hotel team, Hotel Management
Thank you for your review! We hope to see you back soon :)
by A verified traveler
Posted 11 Nov 2024
Great hotel.
Comment from Hotel Management
11 Nov 2024 by MIke, Hotel Management
Thank you for staying at the Muse. We appreciate your great feedback.
by A verified traveler
Posted 10 Nov 2024
Excellent hotel!
Comment from Hotel Management
10 Nov 2024 by Cristian, Hotel Management
Thank you so much for your feedback and staying with us at the Muse!
by A verified traveler
Posted 10 Nov 2024
Enjoyed our stay. Wonderful staff amazing customer service. Would definitely come back here.
Comment from Hotel Management
10 Nov 2024 by Cristian, Hotel Management
Thank you so much for your feedback and staying with us at the Muse!
