Ratings based on 3,210 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Great staff!
by A verified traveler
Posted 17 Jan 2025
Though it cost us more than we would normally spend on a hotel, it was worth it. Much roomier than other rooms we have had in NYC. Everything we needed was walkable for us. Staff was mostly helpful. Elevator was out of service one day. Otherwise was good.
by A verified traveler
Posted 17 Jan 2025
by A verified traveler
Posted 16 Jan 2025
by A verified traveler
Posted 16 Jan 2025
Older classics hotel,nicr staff all around ,front desk , door men , maids & maintenance men.
by A verified traveler
Posted 14 Jan 2025
love the location
by A verified traveler
Posted 14 Jan 2025
by A verified traveler
Posted 13 Jan 2025
didnt like the bathrooms
by A verified traveler
Posted 13 Jan 2025
Efficient and helpful staff…good location - walking distance to great restaurants for breakfast, lunch and/or dinner. An easy walk to Times Square and easy to grab an Uber elsewhere.
The property is clean and well maintained albeit a bit older. Our corner room on the 7th floor was surprisingly susceptible to noise from the hallway and adjacent rooms (city sounds are to be expected from outside.) The heat was quite loud too. The room is spacious for NYC with decent bathroom and kitchenette facilities.
by A verified traveler
Posted 13 Jan 2025
Great hotel located in Times Square. Convenient location, great staff and very helpful and nice. Great job.