Ratings based on 636 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
it was located perfectly to FIT
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate your feedback and we hope you will join us again soon!
by A verified traveler
Posted 22 Oct 2024
Don’t bother with breakfast - huge queues to get in to eat and then pretty poor food choices. Not enough lifts for the size of property. Could be waiting 5 minutes or more to get a lift down from 34th floor. Don’t use the travel concierge desk in the lobby - ordered a taxi to airport and ended up sharing a minibus and having to pick up people on the way. Wasn’t told about this and journey to airport ended up taking 2 hours.
Comment from Hotel Management
26 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate your feedback and will use this to improve our facilities and services.
by A verified traveler
Posted 20 Oct 2024
Long wait for elevator, no table for breakfast, very noisy AC
Comment from Hotel Management
26 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate your feedback and will use this to improve our facilities and services.
by A verified traveler
Posted 20 Oct 2024
Perfect!!!
Comment from Hotel Management
26 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate your feedback and we hope you will join us again soon!
by A verified traveler
Posted 19 Oct 2024
Great
Comment from Hotel Management
19 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate the feedback and hope you will stay with us again soon!
by A verified traveler
Posted 15 Oct 2024
Staff was very friendly and accommodating
Comment from Hotel Management
19 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate the feedback and hope you will stay with us again soon!
by A verified traveler
Posted 15 Oct 2024
The property and the room were clean. Staff was very friendly and helpful. Location is great, very close to Times Square and all tourist places were 15-25 min cab rides away. Uber was easily available right from the doorstep of the hotel, without having to walk to any corner or other pick up points. The breakfast options were good but felt like they could have more staff around especially during the busy times.
Comment from Hotel Management
19 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate the feedback and hope you will stay with us again soon!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate the feedback and hope you will stay with us again soon!
by A verified traveler
Posted 6 Oct 2024
The front desk staff and the baggage holders were very professional. The hotel was very clean and modern. I would definitely recommend staying here.
Comment from Hotel Management
19 Oct 2024 by Joshua Davis, Hotel Management
Thank you for your review, we value and appreciate the feedback and hope you will stay with us again soon!
