Ratings based on 314 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 18 Dec 2024
The bathtub was a little crowded and the Room la lacked cleanlinees .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2024
5 out of 5
by A verified traveler

Posted 15 Dec 2024
The staff were amazing and super helpful throughout our stay. They make you feel so safe and welcome the minute you are there. We went in winter time but can see how this would appeal in the summer due to a rooftop area and pool. Rooms are huge and are equipped with everything you need. Would stay again on return to NYC and would recommend to anyone!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024
5 out of 5
by A verified traveler from Grand Prairie

Posted 11 Dec 2024
This apart hotel in the heart of the Financial District is very well maintained, easy to access 24/7, and located within 2 blocks of several metro stations and a couple of big grocery stores, including a Whole Foods. The area is a bit deserted and very quiet at night, which is great if you want to rest well, but might not be ideal for people looking for a more lively late-night scene. During the day, there are plenty of cafes and restaurants to choose from. And there’s DoorDash, of course (they leave your order at a table near the lobby specifically for delivery service).
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2024
5 out of 5
by A verified traveler

Posted 4 Dec 2024
The hotel is located very close to the 3 different subway entrances and there's also a Whole Foods within half a mile. The area is mostly quiet and it felt very safe. Elevators worked without any issues. I would say be careful in the shower. It drains slowly so there's soap and shampoo residue on the tub surface and it's slippery. There are no grab bars, so really take your time getting in and out. We loved the apartment feel to the room. Loaded up on supplies from the Whole Foods about an hour after getting there and were set for a lot of meals for the week trip. The hotel does provide shampoo, conditioner, body wash (didn't use any of those), pods for laundry and dishwasher (did use those). There is a quite a bit of storage area and two closets to store clothing and luggage. There aren't a lot of hangers, so be aware of that. Pillows were kind of terrible, but there six of them so you can make it work. Overall very happy with the experience! We'd definitely stay there again on our next trip to NYC.
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Excellent service and this is going to be my goto hotel anytime I stay in NYC!