Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Alexis, Hotel Management
We are so happy to hear that you enjoyed your stay with us! Looking forward to hosting you again.
by A verified traveler
Posted 24 Nov 2024
My experience at SoHo Grand Hotel was incredible. The staff was very friendly and helpful with airport travel logistics. The hotel was very clean and in a great location. The spaces attached to the hotel (SoHo Diner, and the Club Room) are wonderful. Unfortunately, my visit was in late November and Gilligan's was closed for the season but I plan to be back soon to enjoy Gilligan’s. SoHo Grand Hotel rocks!
Comment from Hotel Management
25 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying with us and for your awesome review! We are so happy to hear that you enjoyed our location, restaurants and staff. We look forward to next time as we'd love to hear what you think of Gilligan's as well!
by A verified traveler
Posted 23 Nov 2024
Great stay!
Comment from Hotel Management
25 Nov 2024 by Alexis, Hotel Management
We are so happy to hear that you enjoyed your stay! Thank you so much, we hope to see you again.
by A verified traveler
Posted 23 Nov 2024
Always prefer to stay here
Comment from Hotel Management
25 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying wish us and for your kind words. We look forward to seeing you again soon hopefully!
by A verified traveler
Posted 22 Nov 2024
Nightmare of a stay! Hotel had a private party and we heard the music until 3:30am. Unable to sleep all night and hotel didn't do anything. All we got is sorry. They were aware of the noise and didn't do anything about it.
Comment from Hotel Management
25 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying with us. Our sincerest apologies that this your experience. We would love the opportunity to invite you back so that we can make this right. Please feel free to reach out to our management team anytime.
by A verified traveler
Posted 22 Nov 2024
Great place!
Comment from Hotel Management
22 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying with us and for the 5 out of 5 review! We are so happy to see that your time with us. We look forward to hosting you again.
by A verified traveler
Posted 13 Nov 2024
Great service and great design of hotel. Extremely centrally located in Soho amidst the best of shopping and dining! Great choice.
Comment from Hotel Management
14 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying with us and for taking the time to review your experience. We are so happy to hear that you enjoyed our location and design. We hope to see you again soon!
by A verified traveler
Posted 7 Nov 2024
Amazing as always
Comment from Hotel Management
7 Nov 2024 by Alexis, Hotel Management
Thank you so much for returning to us and for your great review. We look forward to hosting you again!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying with us and for rating us a 5 out of 5! We hope to see you again soon.
by A verified traveler
Posted 5 Nov 2024
Expensive but good
Comment from Hotel Management
5 Nov 2024 by Alexis, Hotel Management
Thank you so much for staying with us and for your feedback. Our rates do fluctuate thankfully, we hope that you will think of us again.
