Ratings based on 987 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Clean property they is centrally located. Nice staff.
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Of course, Times Square is a busy, active area. And the Sanctuary Hotel does its best to provide a refuge from the hustle and bustle. The rooms are small. The updated styling helps to mask the aged architecture. And the staff does a great job of filtering visitors and of recognizing guests.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Excellent staff and cleanliness. Nice casual breakfast included. Great options for onsite dining/drinks.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
4 out of 5
by A verified traveler

Posted 8 Nov 2024
The hotel and staff were great. However, for $30 plus the breakfast was lacking. It caters it a more European style breakfast. I required something more substantial to start my day.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Stayed three nights and was more than pleased. Close to shows, museum exhibits, shopping and dining. Had an early dinner at the rooftop and enjoyed the food, amazing atmosphere and excellent service. Room was fairly quiet given the location, cleverly designed to maximize the space, comfortable bed and very clean. Received excellent service by all hotel staff and they kept my bag for an extra hour before heading to the airport. Great experience! I’ll stay there again.
3 out of 5
by A verified traveler

Posted 28 Oct 2024
Service and hospitality was great - a bit slow and unconscious of the lines of guest but once greeted, the service was great. Breakfast was slim pickings and the rooms were really small especially given the price per room.