8/10 Good
Corey
Dec 3, 2024
Liked: Property conditions & facilities
Renovated, clean hotel. Rooms are great size considering the area.
Unfortunately, I would rate the hotel a little above average. The first issue I had was check in. I arrived earlier in the afternoon and understood my room wouldn’t be ready. I went back to hotel around 3pm and asked if my room is ready yet - they said no and it will take another hour. They were really emphasizing the 4pm check in time. I told them I will just wait in lobby. 15min goes by and I noticed a number of solo travellers receiving room keys. I went back to front desk and asked again..she was about to say my room is still not ready but as soon as I mentioned seeing people receiving room keys, she quickly changed her tone and said “oh your room just became available”. I understand most hotels don’t want to offer early check in but I was only 1hr early and I’m spending good money staying for 3 nights…you’d think a good service hotel would offer me a slightly earlier check in.
The hotel offer zero amenities and I’m not sure what the $40 resort fee is suppose to cover. It definitely isn’t housekeeping. Over the 3 day stay, the cleaning was bare minimum and bed looked messy. The blanket was almost too small for a king size bed so it wasn’t properly tucked in.
The rooms itself is more plain in person than their photos. A lot of exposed wires. Comfortable bed but thin duvet and very uncomfortable pillows. Bed didn’t feel luxurious.
Corey
Stayed 3 nights in Nov 2024