Ratings based on 678 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
The hotel is located relatively close to subway stations and to battery park. The breakfast was also decent and included hot food items that were refilled throughout breakfast service. It was a nice touch that our room included a kitchenette with dishes which came in handy our takeout meals. The staff were also very polite and very helpful. I will definitely consider staying here again for my next trip to NYC.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great hotel! Good room size, good service from the staff and near subway stations! Perfect place to stay for someone who wants to be far from the crazy midtwon but being near
Comment from Hotel Management
19 Nov 2024 by Marcia, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great stay! Room was huge for New York standards with lots of windows. Staff was great too. No complaints!
Comment from Hotel Management
19 Nov 2024 by Marcia, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Clean and convenient
Comment from Hotel Management
19 Nov 2024 by Marcia, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back!
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Good hotel in financial district of NYC.
Comment from Hotel Management
19 Nov 2024 by Marcia, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back!
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Balcony door would not lock. Did not feel safe as balcony was adjacent to other rooms. Would not/could not accommodate to another room.
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Thank you for sharing your recent experience with us. We sincerely apologize that we did not meet your expectations during your stay. Your feedback has been shared with our Leadership team to address the issues you encountered and ensure improvements are made.
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Marcia, Hotel Management
Thank you for your feedback! We look forward to welcoming you back.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Marcia, Hotel Management
Thank you for your feedback! We look forward to welcoming you back.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
El servicio, la estancia y el desayuno muy agradable todo. Les recomiendo este hotel a quien sea .
Comment from Hotel Management
14 Nov 2024 by Karina , Hotel Management
Thank you so much for your feed back , we gladly appreciated
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Everything was good
Comment from Hotel Management
14 Nov 2024 by Karina , Hotel Management
Thank you for your feed back we gladly appreciated