Ratings based on 759 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Outstanding location, awesome views of the city, reasonable price. Mattress wasn't the most comfortable.
Comment from Hotel Management
10 Jan 2025 by Nick, Hotel Management
Thank you for leaving a positive review we look forward to seeing you again!
by A verified traveler
Posted 8 Jan 2025
Amazing location on the Lower East Side. Close to tons of activity. The room has little to no amenities and the bed was pretty. Fire alarm kept going off because of shower steam. Other than that it was cool place with rooftop access.
Comment from Hotel Management
10 Jan 2025 by Nick, Hotel Management
Thank you for leaving a review. We are currently taking action to make some changes. We hope to see you again!
by A verified traveler
Posted 6 Jan 2025
It was clean and welcoming
Comment from Hotel Management
7 Jan 2025 by Kchrys Front desk , Hotel Management
I would like to express my sincere gratitude for taking the time to provide us with your valuable feedback. is delighted to have served you and we look forward to the opportunity to do so again when you visit the New York area. As always, we are committed to providing you with exceptional service and making your stay with us a memorable one.Thank you for choosing The Orchard hotel as your preferred accommodation.
by A verified traveler
Posted 6 Jan 2025
Not too pleasant
Comment from Hotel Management
7 Jan 2025 by Kchrys FD , Hotel Management
I want to take this opportunity to offer my sincere appreciation for taking the time to provide us with your feedback.On behalf of The Orchard Street Hotel team, it was a pleasure to serve you. We look forward to doing so again when your travels bring you back to the New York City area and as always “Be our Guest”.Thank you for choosing The Orchard Street Hotel.
by A verified traveler
Posted 6 Jan 2025
The hotel is close to the bars so it gives something to do at night time.
Comment from Hotel Management
7 Jan 2025 by Kchrys Front desk , Hotel Management
I would like to express my sincere gratitude for taking the time to provide us with your valuable feedback. is delighted to have served you and we look forward to the opportunity to do so again when you visit the New York area. As always, we are committed to providing you with exceptional service and making your stay with us a memorable one.Thank you for choosing The Orchard hotel as your preferred accommodation.
by A verified traveler
Posted 6 Jan 2025
It was clean, the staff was so nice, and I felt safe!
Comment from Hotel Management
7 Jan 2025 by Kchrys Front Desk , Hotel Management
I would like to express my sincere gratitude for taking the time to provide us with your valuable feedback. is delighted to have served you and we look forward to the opportunity to do so again when you visit the New York area. As always, we are committed to providing you with exceptional service and making your stay with us a memorable one.Thank you for choosing The Orchard hotel as your preferred accommodation.
by A verified traveler from Hickory
Posted 5 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Kchrys Front Desk , Hotel Management
I want to take this opportunity to offer my sincere appreciation for taking the time to provide us with your feedback.On behalf of The Orchard Street Hotel team, it was a pleasure to serve you. We look forward to doing so again when your travels bring you back to the New York City area and as always “Be our Guest”.Thank you for choosing The Orchard Street Hotel.
by A verified traveler
Posted 5 Jan 2025
The hotel was in a great area.
Comment from Hotel Management
7 Jan 2025 by Kchrys FD , Hotel Management
I want to take this opportunity to offer my sincere appreciation for taking the time to provide us with your feedback.On behalf of The Orchard Street Hotel team, it was a pleasure to serve you. We look forward to doing so again when your travels bring you back to the New York City area and as always “Be our Guest”.Thank you for choosing The Orchard Street Hotel.
by A verified traveler
Posted 3 Jan 2025
Good affordable stay, very small rooms and the noise on the 8th floor woke us up throughout the night from traffic horns or ambulances.
Comment from Hotel Management
4 Jan 2025 by FD, Hotel Management
We genuinely appreciate your feedback and understand how important it is. Thank you for sharing your thoughts with me.
by A verified traveler
Posted 3 Jan 2025
Great staff
Comment from Hotel Management
3 Jan 2025 by KRISTAL FD, Hotel Management
I would like to express my extreme gratitude for taking the time to complete the guest satisfaction survey. Your perfect scores are greatly appreciated, and we are thrilled to hear that our team's hard work has not gone unnoticed. We strive to ensure that all our guests feel valued and have a fantastic experience.The Orchard Street Hotel team is delighted to have had the pleasure of serving you. We hope to welcome you back to the New York City area very soon and remind you that you will always be our guest.Thank you for choosing The Orchard Street hotel and we look forward to seeing you again soon.
