Ratings based on 37 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2020 on Travelocity
The style, decor, comfort. The owner hostess is an angel. Was able to lead us to everything that made the trip exceptional.
Comment from Hotel Management
3 Jan 2020 by Di, Hotel Management
Thank you very much for your kind writing, we here at Northern Lights Mansion try our best to make our guests make the most of your trips.
by A verified traveler
Posted 14 Dec 2019
Comment from Hotel Management
19 Dec 2019 by Diane, Hotel Management
Thank you very much for staying with us & spending your time to write a review. We are most appreciated. We wish our guests and families very happy Holidays !.
by A verified traveler
Wouldn’t Stay Again
Posted 30 Nov 2019 on HotelsDiane was very accommodating with storing my luggage and sharing some pointers about the neighborhood. The room was adequate in terms of accommodation but the fridge had not been cleared out and there were papers from the previous guest on the mantel. They do not serve breakfast, but rather, provide a voucher for breakfast at a place a few blocks away - in the opposite direction of where I was going, so not very useful. A colleague is going to a conference at Columbia (which was why I was there) and I recommended she find other accommodations.
Comment from Hotel Management
1 Dec 2019 by Sue, Hotel Management
We provide early check in and later check out. Occasionally we upgraded customers to nicer unit. If the guests came very early, took red eye flights and begged to get some sleep, we also understood and tried to accommodate as well. The breakfasts at the cafe nearby was praised my 95% of our guests, with quality, friendly and services. They are open early and have wide range of delicious foods. I’m sorry that this guest was too busy to visit there. We provided unlimited, spring water, great coffee, Tea, cereals, milk eggs, bread, butter n jams, fruits & pastries or more in occasions.
We have served many Columbia U community and is driven to better services. We are 10 mins walk to Columbia.
by A verified traveler from Jackson, MS
Posted 2 Nov 2019
Pleasant and not what I was expecting. It looks like a house instead of a hotel on the outside. Lol
Comment from Hotel Management
4 Nov 2019 by Diane, your host, Hotel Management
Thank you or your review CJ. We are glad that you enjoy the benefits of both B&B and Hotel amenities. We hope to see you again, when you have more time to enjoy exploring Manhattan. Also glad that you found the parking near our place. Great !.
by A verified traveler
Posted 28 Oct 2019 on Hotels
Comment from Hotel Management
31 Oct 2019 by Di, Hotel Management
Thank you very much for your review, we are much appreciated to have all of our guests have great time and enjoy your stay in New York City.
by A verified traveler
Posted 14 Oct 2019
Comment from Hotel Management
24 Oct 2019 by Di, Hotel Management
We love to improve and understand our guests needs. Please don’t hesitate to reach us right away if you are unsatisfying with any issue.Thank you for your review,
by A verified traveler
Posted 29 Sep 2019
Diane and Dorothy were extremely helpful. Even text the night before our stay letting us know they mapped out the bus schedule for us. Convenient and very cool place to stay.
Comment from Hotel Management
29 Sep 2019 by Di, Hotel Management
Our staffs love to help guests to navigate New York City!. We are combined of our over 150 yrs of experiences and living in New York City to help guests. Thank you for your review, we are glad to be able to help your stay. Best Regards,
by A verified traveler from Philadelphia
Posted 27 Sep 2019
Very quiet clean and unique. Will most certainly stay again.
Comment from Hotel Management
27 Sep 2019 by Di, Hotel Management
Thank you very much for kindly write a review for us. We are very happy that you had a great stay.
by A verified traveler
Posted 26 Sep 2019
Comment from Hotel Management
27 Sep 2019 by Di, Hotel Management
Thank you very much for your rating, we are most appreciated and glad that you had a good stay. Hope to see you again.
Best Regards,
Northern LIghts Mansion
by A verified traveler from Coventry, R. I.
Posted 24 Sep 2019
The property decor was fantastic and owner Diane and assistant Dorothy couldn’t have been more friendly and accommodating. We will come again.
Comment from Hotel Management
26 Sep 2019 by Di, Hotel Management
Thank you very much !, we are very much appreciated that you spend the spare time to write the review. We are very glad that you had a good stay and hope to see you both again.
