Ratings based on 996 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Mar 2020
Comment from Hotel Management
21 Mar 2020 by ntd, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler from Calgary

Posted 16 Mar 2020
It's proximity to Time Square and the members only feel.
Comment from Hotel Management
17 Mar 2020 by ntd, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Posted 16 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by ntd, Hotel Management
Thank you for your feedback.
1 out of 5
by A verified traveler

Posted 14 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by ntd, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Posted 3 Mar 2020
Comment from Hotel Management
11 Mar 2020 by ntd, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler from London

Posted 2 Mar 2020
Excellent location. Rooms are on the small size with little storage. Check in and out was quick. Staff were polite but not very friendly and everything always seemed like an effort for them.
Comment from Hotel Management
2 Mar 2020 by NSO, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted 2 Mar 2020
Comment from Hotel Management
2 Mar 2020 by Manager, Hotel Management
Thank you for staying with us and we look forward to welcome you back in the future!
5 out of 5
by A verified traveler

Posted 1 Mar 2020
Loved this hotel! It was so clean and the staff were nice and helpful. I’d definitely recommend a friend and come back soon. The ladies in the front desk were so sweet and helpful and really made my day that they let me and my one year old daughter check in early since we had our luggage and wanted to travel the city. Nick helped us a lot by taking our bags and holding them for us and showing us the city and where to go. I appreciate all the staff here who were so helpful and nice. Loved it !
Comment from Hotel Management
2 Mar 2020 by NSO, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted 26 Feb 2020 on Orbitz
I liked the decor and bed frame. The bathroom could use some updating but other than that it was a nice stay.
Comment from Hotel Management
2 Mar 2020 by NSO, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted 25 Feb 2020 on Hotels
Comment from Hotel Management
2 Mar 2020 by NSO, Hotel Management
Thank you for your feedback.