Ratings based on 996 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Vijay was a great help getting us checked in and providing amenity information. We arrived before check-in was available, but there's enough to do in that area that time flew by. The on-site restaurant was available for breakfast, and had some of the best croissants and tea I've ever had. Given the opportunity, we would definitely go back.
by A verified traveler
Posted 14 Jan 2025
The bed and couch were very comfortable
Comment from Hotel Management
15 Jan 2025 by Customer Service, Hotel Management
Bettina,Thank you for sharing your feedback regarding your stay at Le Méridien New York, Central Park. We are delighted to hear that you found the bed and couch very comfortable, as our goal is to provide a relaxing and enjoyable experience for all our guests.If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Justin ScarpaGeneral ManagerLe Méridien New York, Central Park
by A verified traveler
Posted 5 Jan 2025
Staff were very helpful and cheerful. Room was well equipped. Location great to so many parts of NYC.
Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Laura Jane,Thank you for taking the time to share such a wonderful review of your recent stay at Le Méridien New York, Central Park. We are thrilled to hear that our team’s helpful and cheerful service made your experience memorable.It's fantastic that you found your room well-equipped and enjoyed our prime location, making it easy to explore so many parts of New York City.We truly appreciate your kind words and your perfect rating. It means so much to us to know we met your expectations. We hope to have the pleasure of welcoming you back on your next visit to the city!Warm regards,Justin ScarpaGeneral ManagerLe Méridien New York, Central Park
by A verified traveler from Denver
Posted 31 Dec 2024
The lobby is small and there are a few amenities close by. But the Paris restaurant next-door is wonderful. There were a few occasions when I went to the front desk ask a question or request help, but there was nobody there since the receptionist was outside the hotel.
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Augustin,Thank you for choosing Le Méridien New York, Central Park, and for taking the time to share your feedback. We are delighted to hear that you enjoyed the Paris restaurant next door—it truly is a wonderful culinary experience!We sincerely apologize for any inconvenience you experienced when trying to reach our front desk team. Providing attentive and timely service is our priority, and we will address your feedback with our team to ensure we are consistently available to assist all of our guests.We appreciate your honest review and hope to have the opportunity to welcome you back in the future to provide you with an even better experience.Best regards,Justin ScarpaGeneral ManagerLe Méridien New York, Central Park
by A verified traveler from Staten Island
Posted 8 Dec 2024
I’m a Marriott Bonvoy member. Marriott should be embarrassed by this facility. The room has broken wood furniture from the 1950. For the price due to the provoking to Central Park I would recommend staying a a more modern facility with functional elevators and taking an uber. Marriott shame on you
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Louis,Thank you for taking the time to share your feedback. I am truly sorry to hear that your recent stay at Le Méridien New York, Central Park, did not meet your expectations. Providing our guests with a comfortable and enjoyable experience is our highest priority, and I regret that we fell short during your visit.Your concerns regarding the condition of the room and the elevators are taken very seriously. Please know that we are actively working to address these issues to ensure they do not affect future stays. Additionally, I understand how important it is for our property to reflect the high standards associated with Marriott Bonvoy, and your comments will be shared with our leadership team to help guide improvements.We value your loyalty as a Bonvoy member and would greatly appreciate the opportunity to regain your trust.Thank you again for your feedback, and I hope we have the chance to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Justin ScarpaGeneral ManagerLe Méridien New York, Central Park
by A verified traveler from Yorba Linda
Posted 8 Dec 2024
The hotel location is perfect and the hotel staff is friendly and attentive.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Narek, it's wonderful to hear you had a great time at Le Méridien New York, Central Park. We appreciate your feedback and hope to welcome you back soon!
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Sol, thank you for staying with us at Le Méridien New York, Central Park. We’re pleased to see that you had a positive experience and hope to welcome you back soon.
by A verified traveler
Posted 14 Nov 2024
Nasty! There were stains on the couch and bedding
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Lorionne, the team at the hotel values guest feedback and wishes to ensure everyone's comfort. They encourage you to contact them directly so your concerns can be further addressed.
by A verified traveler
Posted 1 Nov 2024
Great location
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Edina, it’s great to know you had a pleasant stay at Le Méridien New York, Central Park. The team is delighted that you appreciated our prime location. We look forward to welcoming you back!
