Ratings based on 996 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2024
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Beautiful hotel
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Great surrounding area. The bathroom needs renovations.
1 out of 5
by A verified traveler

Posted 27 Nov 2024
It was terrible. We expected that this hotel would be nice and luxurious but the room was not that much clean and the water pipe from bathroom was broken, keep running water and air conditioner was not controlled well and we have to stay in cold weather and the staff were not nice for room services. Most importantly they charge us more that we paid. They said that 45 dollars had to be paid for every single day and it was explained in the policy. But we did not see that when we booked the hotel and we might have missed it but even though we missed it they should jave explained that policy but they did not and they charged us more even the services that we did not take and did not order.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Very convenient to everything and in a safe area across from Central Park
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Nov 2024
With views overlooking Central Park this hotel is a perfect choice. It is a staple of New York City with a wonderful staff in embodies the spirit of the city, and I absolutely loved it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2024