Ratings based on 312 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jan 2025
Great location close to subway. Friendly desk staff. Clean room but no daily service automatically, which may be a plus for many people.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2024
4 out of 5
by A verified traveler

Posted 10 Dec 2024
Easy on off subway
Comment from Hotel Management
15 Dec 2024 by JG Sohotel Team, Hotel Management
Thanks so much for sharing your experience with us.
3 out of 5
by A verified traveler

Posted 10 Dec 2024
We have stayed in NYC many times but this was by far the finest room we have had and was way too expensive for the room. Was very loud as we were on the second floor with street noises and then next to the elevator with loud guests. Staff was excellent, but pricing does not match the actual room experience compared to other hotels we have stayed at in the same area and price range.
Comment from Hotel Management
15 Dec 2024 by JG Sohotel Team, Hotel Management
Thank you for leaving a review. We hope you had a nice trip, and we will take your comments into consideration to provide better service.
5 out of 5
by A verified traveler

Posted 10 Dec 2024
All of it.
Comment from Hotel Management
15 Dec 2024 by JG Sohotel Team, Hotel Management
Thank you so much for taking the time to leave us
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Comment from Hotel Management
15 Dec 2024 by JG Sohotel Team, Hotel Management
Thank you so much for taking the time to leave us
5 out of 5
by A verified traveler

Posted 30 Nov 2024
This property was exactly what we were looking for in NYC! Great location right off the Canal Street Subway so easy to get anywhere and everywhere. There are some great restaurants in walking distance. Would stay again!
Comment from Hotel Management
1 Dec 2024 by JG Sohotel Team, Hotel Management
Dear Michael,Our location is one of highlight to travelers as it is so simple to travel around the city,
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Our stay was less than 24 hours. We were in a college visit and were looking for a decent hotel walkable to Pace and NYU. We found close parking without checking the website for suggestions. The front desk staff was lovely. We did not require anything additional from the staff. Adorable business cards with attached ear plugs were provided and the card read, “Just because the city never sleeps, doesn’t mean you shouldn’t.” Very clever! We were grateful for the luggage storage ($5/bag). We had less worry about anything happening to our luggage or car with luggage in it, while we were touring colleges. I would definitely stay here again if it was conveniently located to our activities.
Comment from Hotel Management
22 Nov 2024 by JG Sohotel Team, Hotel Management
Thank you for staying with us and a special thank you for sharing your compliments to our staff and recognition to our Housekeeping Team! I'm thrilled he took such good care of you while you were with us. We look forward to welcoming you back on a future trip!JG Sohotel Team