Ratings based on 1,182 Verified Reviews

3.4 out of 5
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from BLOOMINGTON

Posted 15 Oct 2023
Peace a quiet for sleep, next day catch another flight
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2023
1 out of 5
by A verified traveler from Ma On Shan

This traveler left a rating score only Posted 25 Jun 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2023
1 out of 5
by A verified traveler

Poor communication

Posted 20 Jun 2023 on Hotels
We booked the hotel for our return from a trip, we stayed there the night before we flew and parked my vehicle with them for the week. We received a notification from the hotel about two days prior to the reservation confirming it and advising us how to get their shuttle from the airport. An hour before our flight home I received an email (which I don’t always check) advising us that the hotel was closed and would not be honoring our reservation. No other hotels available for that area for that night. Fortunately we were able to pick up our vehicle, but had a long drive home after a long day of travel. Would have been nice to know it was sold when we booked it.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2023 on Hotels
1 out of 5
by A verified traveler

Posted 17 Jun 2023
Why would this property continue to take reservations knowing they are going through some issues and can't guarantee people have a place to stay