Ratings based on 2,047 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The Best Hotel in manhattan best location best people working in this Hotel jusyvlove it ") beautiful room, service excellent, nothing bad to say at all .. strongly recommended... special motion at Christina and Michael who are trully the heart of this hotel -- the best
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Thank you for this excellent rating, Dominique!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at INNSIDE New York NoMad! We'd love to host you again someday for yet another unforgettable visit.Mauricio Patino, General Manager
by A verified traveler
Posted 20 Nov 2024
Large rooms
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Jose, we're delighted you loved your experience at INNSIDE New York NoMad and appreciated the spacious rooms. We look forward to your next visit!Mauricio Patino, General Manager
by A verified traveler from Salinas
Posted 19 Nov 2024
The hotel was in a great location, great walking distance to many locations and near two subway stations. The front desk staff was nice and accommodating. The rooms were clean and bright. No robes as shown in the photos and the toiletries were a shampoo/conditioner combo :(
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Kimberly, thank you for staying with us at INNSIDE New York NoMad. We're thrilled you appreciated our convenient location and found our team members accommodating. It’s great to know you enjoyed the cleanliness and brightness of your room. We note your observations regarding the amenities, and appreciate your feedback. We look forward to your next visit.Mauricio Patino, General Manager
by A verified traveler
Posted 19 Nov 2024
Good location and clean. Staff’s friendly. Room is clean. Just three things that could be better:1. My refrigerator was broken and I asked for it to be fixed and it never was fixed. 2. Mattress was old and slopes to the right. Mattress should have double white sheets. 3. Maid entered room to clean even though the sign on my door said not to disturb.
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
William, it's wonderful to hear you found the location convenient and the accommodations clean, along with our team’s friendliness. We apologize for the inconvenience you faced regarding the refrigerator and the room specifics mentioned. Your observations are valued and will aid us in enhancing guest experiences. Thank you for staying with us at INNSIDE New York NoMad, and we hope to welcome you back for an even better stay.Mauricio Patino, General Manager
by A verified traveler from Dunrobin
Posted 18 Nov 2024
Great property. But did not give it a 5 star because on our stay their system seemed to be down and they were unable to accept credit card for payment on their restaurant.
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Grant, thank you for staying with us at INNSIDE New York NoMad. We're delighted you found the property great. We also appreciate your understanding regarding the temporary payment method issue at the restaurant. Our team is continuously working to improve the guest experience, and we hope to welcome you back soon.Mauricio Patino, General Manager
by A verified traveler
Posted 17 Nov 2024
The staff were the Most accommodating and helpful. I will definitely stay at this property again!
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Amy, it’s wonderful to hear you had a great time at INNSIDE New York NoMad. The team truly appreciates your kind words, and we're thrilled to know you'll be staying with us again. Until your next visit, safe travels.Mauricio Patino, General Manager
by A verified traveler
Posted 17 Nov 2024
Amazing stay!
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Melissa, thank you for staying with us at INNSIDE New York NoMad. We're thrilled you had an amazing stay!Mauricio Patino, General Manager
by A verified traveler
Posted 17 Nov 2024
It was quiet but the room bathroom door did not closed completely the room lightning was almost zero if you wanted to read before sleeping because the light are dimmed
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Carlos, thank you for sharing your feedback. The team appreciates hearing that you found it peaceful during your stay. We're sorry to hear about the dim lighting and the bathroom door issue. Your comments are valuable and will be used for further improvement. We hope you'll consider visiting again to see the enhancements.Mauricio Patino, General Manager
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 15 Nov 2024
