Ratings based on 1,855 Verified Reviews

4.0 out of 5
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2024
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Didn't have heat on my last mount but they reimbursed me.
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Room was small. Shower was really small. But decent for NY standards. Close to Times Square so that was nice.
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Excellent customer service and big, comfortable rooms!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Nice
3 out of 5
by A verified traveler

Posted 20 Dec 2024
I choose this property for convenience for business trip: however, the rooms are very small, it’s could be cleaner. The elevators take an extremely long time. You were not able to get any of the complimentary breakfast, due to overcrowding and wait times. I would not book again at this particular location. However the staff was excellent.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2024