Ratings based on 964 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
by A verified traveler
Posted 6 Jan 2025
Thought it was in a great location walkable distance to pretty much everything midtown. Staff were friendly. Room was clean except the comforter which has blood stains and the towel that was given was full of hair. Got a new towel without any issues. It was a place to stay if youre looking for a 3 or 4 star this isnt it. If youre here to be within walkable distance to pretty much everything (we walked to chinatown 1 hour) then this is a good spot. We walked back from Madison Square Garden 4 nights around 1-2am and no issues (but it was winter and time during New Years) Breakfast is toast and keurig. But if youre coming to NYC to get a contenental breakfast then this isnt it. Grocery store is around the corner to get breakfast. Construction going on across the street cool to see how much they get done in a day. Overall cheaper place than almost anywhere else but you get what you pay for.
by A verified traveler
Posted 4 Jan 2025
No running water for 4 days. No other rooms offered, this place was hell on earth.
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 29 Dec 2024
Great walking distance to all the shopping. Great staff but not a huge fan of the room for the price
by A verified traveler
Posted 29 Dec 2024
We liked it because it was a smaller hotel with less rooms which is less noise.
We had an issue with our 1st room and they got us another right away.
by A verified traveler from Camden
Posted 28 Dec 2024
This hotel, felt like the bates motel, we was not comfortable with our stay, we checked in Saturday 3pm and checked out 945pm, i requested a refund or some type of credit and the hotel would not accommodate. My room was on the 5th floor and it was nosey you could hear everything going on in others rooms. Something could have been done about my stay
by A verified traveler
Posted 27 Dec 2024
Very old and very unsafe
by A verified traveler from Brainerd
Posted 24 Dec 2024
by A verified traveler
Posted 23 Dec 2024
As we checked in, a lady and the front desk were arguing. Tv didn’t work. Phone didn’t work. Microwave didn’t work. NO hot water in the shower. The sink had hot water but not even slightly warm bathing water. Mold in the bathrooms. Floors dirty.
