John F. Kennedy Intl. Airport (JFK) - 23 min drive
Restaurants
McDonald's - 5 min walk
Jamaican Flavors - 6 min walk
Pizza Hut - 4 min walk
Dallas BBQ - 4 min walk
Margherita Pizza - 3 min walk
About this property
Hotel Jamaica Plaza
Hotel near Citi Field
Near UBS Arena, Hotel Jamaica Plaza provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
An elevator and a 24-hour front desk
Room features
All 72 rooms offer amenities such as free WiFi.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Entertainment
Flat-screen TV
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from September 20 2022 to December 31 2023 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
Hotel Jamaica Plaza Hotel
Hotel Jamaica Plaza Jamaica
Hotel Jamaica Plaza Hotel Jamaica
Frequently asked questions
Is Hotel Jamaica Plaza pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hotel Jamaica Plaza?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Jamaica Plaza?
Check-out is at noon.
Where is Hotel Jamaica Plaza located?
Located in Queens, this hotel is 1 mi (1.7 km) from St. John's University and 2.1 mi (3.3 km) from Flushing Meadows-Corona Park. Citi Field and UBS Arena are also within 6 mi (10 km). Parsons Blvd. Station is 7 minutes by foot and Jamaica Center Parsons - Archer Station is 8 minutes.
Hotel Jamaica Plaza Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They became a homeless shelter (as of the day I was meant to travel) and didn't think to tell me beforehand. I'm currently in a fight to get a refund... Communication is key, and that had none
The lock was broken on the door I was nervous all night waiting for someone to come in my room
Hector
Stayed 1 night in Jun 2022
10/10 Excellent
Lacashia
Jun 3, 2022
Lacashia
Stayed 1 night in Jun 2022
4/10 Poor
Miles
Traveled with family
Jun 3, 2022
Disliked: Staff & service
Not cool!
Horrible! Waited 2 hrs to check in. They didn’t provide a iron for the room so my clothes were wrinkled SMH. Anytime I left my room and came back my keycard didn’t work.
I booked a room that was supposed to have mirrors on the ceiling. Room had no ceiling mirror. Check-in was a nightmare, the guy asked for my debit card pin number! When I refused, he said he could not process the payment. So this establishment is essentially a cash-only place despite its advertisements. A lot of false advertising indeed. My partner offered to pay with credjt card but he refused because my partner did not book the room - not sure what was the logic there since we were staying together.
Cons: No hangers in closet. Neither of us were anle to connect to the wifi in the room. The room was not well soundproofed, we could hear guests in hallways and other rooms. We stayed 2 nights and the towels were not changed.
Pros: Location is pretty close to subway. Food available nearby. Room was clean.
For the price it was worth it during my 3 nights just one had some noise in the hall it was a clean place to sleep and relax after I was done exploring the city close to subway and bus
Great experience! Didn’t need anything so didn't really have to request anything from hotel. I felt safe. The price was right. I had everything i needed around me.
When we arrived no one was at the front desk. It took 10 minutes before someone came. The place looked like it had been ransacked, and the other patron were unsavory. We did not feel safe. We got stuck in the elevator. Once we got to the room it was disgusting. There was dust and food under the furniture and what looked like either blood or ketchup on the wall by the bed. We were running late to our event so we quickly got ready and left. After the event we made the decision to not stay that night or the next as we originally planned. It was so bad we even contemplated just leaving the belongings in the hotel room in fear for our safety as me (26F) and my sister (21F) were alone and it was midnight. We literally ran in and got our stuff. We checked out At midnight on Saturday May 21 and drone the 4 hours home without resting at all in the hotel after driving 5 hours down to Queens that morning. Even though we had paid to stay both nights 5/20-5/21 and 5/21-5/22. We really thought that driving home after being awake almost 24 hours was safer than staying at the hotel. Yet we were offered no refund. I am very angry about this.
(We we’re in the hotel a total of 10-15 minutes and did not have the time to risk sticking around to take pictures.)
We were worried about our safety; the place was very noisy, and we did not sleep at all. The bed was comfortable, but just seemed like a very unsafe area to be in. We thought we were getting a place very close to the airport, but it was a $30.00 trip. Then when we asked the Hotel for the number for a taxi,we got a guy who did not have a meter and could not take credit card & said he could not go to airport, seemed very strange.