Ratings based on 1,147 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Rooftop bar was good and great view
by A verified traveler
Posted 3 Dec 2024
Average for the price.
Bed comfortable
All doors heavy, bathroom door tough
Room is very tiny.
Coffee supplies not replaced
by A verified traveler
Posted 3 Dec 2024
I liked that they had convenient parking and the location was easy walking distance to our destinations.
by A verified traveler from Houston
Posted 3 Dec 2024
Our experience at the hotel was disappointing. Throughout our stay, piles of dirty laundry were often stacked on carts by the main entrance. The room was too small for two people, the lobby felt cramped, and the common areas were in need of maintenance. The overall condition of the property was quite disappointing.
I would recommend staying somewhere else in the area, there are plenty of options.
Comment from Hotel Management
3 Dec 2024 by Anthony D. , Hotel Management
We are surprised and disappointed to hear the feedback as most of our guests enjoy their experience at our Hotel. Perhaps, as noted, we were not the right hotel for you. Once again, our apologies.
by A verified traveler
Posted 2 Dec 2024
parking issues with low room amenities
Comment from Hotel Management
3 Dec 2024 by Anthony D. , Hotel Management
Thank you for staying with us. If there was anything we could have done to enhance your experience, please let us know. Once again, thank you.
by A verified traveler
Posted 2 Dec 2024
Orin from the front desk went above and beyond to ensure that I didn't miss my early morning meeting. I asked for a wake up call, which came as scheduled. But I couldn't figure out how to answer the call, for some reason. Eventually, I had to take the phone off the hook to stop it from ringing. Orin then sent someone up to knock on my door to make sure I was up. That's excellent service! That;s someone who cares about their guests.
Comment from Hotel Management
2 Dec 2024 by Anthony D. , Hotel Management
Thank you for staying at Hotel Hendricks and providing a wonderful review! We appreciate it and look forward to welcoming you back soon.
by A verified traveler from Staten Island
Posted 2 Dec 2024
Always love when I stay here!
Comment from Hotel Management
2 Dec 2024 by Anthony D. , Hotel Management
Thank you for staying at Hotel Hendricks and providing a wonderful review! We appreciate it and look forward to welcoming you back soon.
by A verified traveler
Posted 1 Dec 2024
Súper clean & good spot
Comment from Hotel Management
2 Dec 2024 by Anthony D. , Hotel Management
Thank you for staying at Hotel Hendricks and providing a wonderful review! We appreciate it and look forward to welcoming you back soon.
by A verified traveler
Posted 1 Dec 2024
everything was excellent
Comment from Hotel Management
2 Dec 2024 by Anthony D. , Hotel Management
Thank you for staying at Hotel Hendricks and providing a wonderful review! We appreciate it and look forward to welcoming you back soon.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Anthony D. , Hotel Management
Thank you for staying at Hotel Hendricks and providing a wonderful review! We appreciate it and look forward to welcoming you back soon.
