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Hotel Hayden

4.0 star property

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Photo gallery for Hotel Hayden

Lobby sitting area
Egyptian cotton sheets, premium bedding, in-room safe, desk
View from room
Room amenity
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(92 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk

About this property

Hotel Hayden

Upscale hotel near Madison Square Garden
Located close to Empire State Building and Bryant Park, Hotel Hayden provides a terrace, laundry facilities, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • Self parking (surcharge), concierge services, and a porter/bellhop
  • 1 meeting room, smoke-free premises, and luggage storage
  • An elevator, a front-desk safe, and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Hayden?

Self parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Check-out is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Macy's. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

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Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 102 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, specialist rooms
Stayed 5 nights in Jun 2025

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay, staff was friendly, property clean, cute room, we weren't here long just stayed overnight after a concert, but enjoyed our experience while we were there.
Stayed 1 night in May 2025

6/10 Okay

devyn

great location, basic hotel
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, comfortable hotel. Very friendly staff and very convenient location.
Stayed 1 night in Apr 2025

8/10 Good

Waleska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Staff & service, amenities, property conditions & facilities
Great basic hotel close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, classy hotel. Polite and helpful staff, clean, quiet room. No complaints here.
Stayed 2 nights in May 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if traveling around Madison square
Stayed 2 nights in Mar 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and quality stay !!! Will be booking here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Staff & service, property conditions & facilities
Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would use them again.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained rooms; bathroom door didn't close; minimal lobby
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and helpful. The location was convenient along with the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff, great location
Stayed 3 nights in Jan 2025

6/10 Okay

Vishal

Not worthy of 4 stars at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shelley

Liked: Staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in May 2025

8/10 Good

ROBERT

Liked: Cleanliness, property conditions & facilities
Great location, convenient to everything very clean. They need to upgrade electronics charging capabilities in the room, they are very outdated. I would recommend requesting a room location at on the 28th St. side. It is very very noisy.
Stayed 3 nights in May 2025

10/10 Excellent

LYNNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in great location close to everything
Stayed 1 night in Feb 2025

8/10 Good

Iffat

Liked: Cleanliness, staff & service, property conditions & facilities
I wish your bed was a bit more comfortable. The service and the hotel employees are fantastic. Very friendly and professional.
Stayed 2 nights in Mar 2025

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very centric, also, the rooms are a decent size and very clean, simple and accommodating.
Stayed 1 night in Jan 2025

2/10 Terrible

Sulejman

Disliked: Amenities, property conditions & facilities
The hotel location was good but room was small, air conditioning didn’t work, and wifi didn’t work. The staff didn’t do a thing regarding the air conditioning when we asked. We also asked for water and they never sent it up. I don’t think it’s worth the money staying here.
Stayed 3 nights in Jun 2025

4/10 Poor

Kirsten

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean and the staff were very nice. The air conditioning was broken in the room and it smelled a bit like smoke. When I checked out, they hit me with a Facility fee that was over $40. It had no explanation tied to it.
Stayed 1 night in Jun 2025

2/10 Terrible

Tetiana

Disliked: Cleanliness, staff & service, property conditions & facilities
A/C was not working properly, shower had almost zero pressure, continental breakfast included only pastries, yogurt and fruits.
Stayed 2 nights in May 2025