Ratings based on 4,212 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Location location location!
Older property, but very clean. Good size rooms as far as NY goes. Never waited more than 30 s for an elevator!
by A verified traveler
Posted 22 Nov 2024
Let me start with the only downside about the property - the rooms are on the smaller side (ots an older building - thats just how they were made), but the fact that they manage to fit 2 queen beds in the room more than makes up for it.
Now for the many positives - excellency location - just steps away from Times Square and minutes from any theater we attended.
Beautiful art-deco style added to the overall ambiance, and the building is very well staffed and maintained.
I would happily stay here again.
by A verified traveler
Posted 22 Nov 2024
Great location to access Broadway and at the heart of Time Square. The room we had was peaceful and quiet and allowed you to escape the noise and huddle and bustle of NY. The £220 additional charge was an unwelcome surprise
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Location!!! Excellent Grab and Go free breakfast for all. 1 min walking distance from Time Square. Option to fill water Bottles. Great bed. Great service and on call maintenance service. Great overall.
Comment from Hotel Management
21 Nov 2024 by Rashawn, Hotel Management
Dear Soumyajit,We thank you for taking the time to share your experience with us. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and we are glad you enjoyed the breakfast. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
The location is fantastic but as usual lots of noise. Had someone knocking on our door at 4:50 am and never really got a good answer how someone was on our floor without having a key to a room and not knowing which room is theirs?! The grab and go breakfast was good. Our room was clean but the a/c in the bedroom wasn’t cooling.
Comment from Hotel Management
21 Nov 2024 by Rashawn, Hotel Management
Dear Mark,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Kezia, Hotel Management
Dear Michael,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Rashawn, Hotel Management
Dear Vincent,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Kezia, Hotel Management
Dear Micheal,Thank you for spending your valuable time to rate us. We are truly glad to hear that you enjoyed your stay. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador
